NSW Community Safety Intelligence - July 2024

What NSW residents reported between 1-31 July 2024 - classifications, regional patterns, and numbers to watch.

Executive Summary

Based on community reports submitted to Reverseau between 1-31 July 2024. Classifications and patterns below come directly from what people reported.

Contributors submitted 4,906 reports across 2,657 distinct numbers in New South Wales - a moderate increase of 13% compared to June 2024.

The leading classification was Scam at 34%.

Most reports came from Sydney, followed by Wollongong and Kiama.

NSW's 34% scam rate tracked close to the national average of 30%.

Uncertain and Suspicious actually outpaced scam this month, making the overall classification mix broader than usual. The NSW data dashboard has up-to-date numbers and classifications.

Community Reports
4,906
vs June 2024 +13%
Unique Numbers Reported
2,657
Scam Rate
34%
National avg: 30% ↑ 4pp above

Classification Breakdown

How people in NSW classified the numbers they reported this month.

Scam34%
Uncertain26%
Suspicious14%
Spam14%
Nuisance9%
Legitimate2%
4.9k
reports

Scam led at 34% - unchanged from June 2024.

Top Reporting Areas

Areas in New South Wales with the most reports this month.

Sydney generated 2934 reports - more than double Wollongong's 192. See the area pages above or the NSW data dashboard for full breakdowns.

Month-to-Month Comparison

Compared to June 2024, New South Wales saw a moderate increase of 13% in report volume.

June 2024
4,327
July 2024
4,906
Change
+13%

Seasonal Context

Report volume edged up 13% in July. A moderate increase like this is common when new number ranges start attracting attention.

Notable Changes

Scam accounted for 34% of classified reports in July.

Sydney (2934 reports) and Wollongong (192) remained the busiest areas despite the overall increase.

Trends & Observations

Several numbers collected reports in a short time frame and were quickly classified as scam by contributors.

Numbers Picking Up Reports Quickly

10 numbers in NSW picked up multiple reports in a short period this month, which typically indicates active call campaigns.

Flagged numbers averaged 14 reports each, meaning multiple people encountered them independently.

Reports on these numbers came from multiple areas across NSW, which points to automated dialling rather than calls targeting a single region.

Mixed Classifications

Some numbers got both scam and non-scam reports during July 2024. This can happen when a legitimate number is being spoofed, when a business number starts getting used for something else, or when people simply aren't sure what the call was about. These are worth keeping an eye on.

Previous Month's Flagged Numbers

Numbers that were trending in June 2024 - did they continue or go quiet?

NumberJune 2024July 2024Status
(02) 4216 5288 18 reports 16 reports Active
(02) 4216 5287 15 reports 1 reports Active
(02) 8311 9536 11 reports 1 reports Active
(02) 8358 4471 11 reports 0 reports Inactive
(02) 7201 8418 10 reports 0 reports Inactive

Safety Tips

  • Don't call back unknown 02 numbers without checking them first.
  • The ATO, Centrelink, and Medicare won't threaten you over the phone. If someone claims to be from a government agency, hang up and call the official number yourself.
  • Don't tap payment or delivery links in texts from numbers you don't recognise.
  • Got a suspicious call? Report it - every report helps other people in New South Wales.
  • Look up numbers on Reverseau before calling back.

How We Compiled This

Built from community reports submitted to Reverseau between 1-31 July 2024. All data is aggregated and anonymised.

  • Source: First-hand reports from the community.
  • Scope: Numbers allocated to New South Wales (NSW).
  • Period: 1-31 July 2024.
  • Classifications: Chosen by the person who reported the number.
  • Limitations: This is what people reported, not verified telecom records. Volume depends on how many people use the platform.

More detail on our methodology page. Full dataset on the NSW data dashboard.