Tax-Time Scams Surge in WA: How to Spot & Avoid ATO Fraud

• tax-scams
• WA-scamnet
• mygov-security

With tax time here, WA ScamNet has seen a spike in ATO/myGov scams. Learn how to protect yourself from phishing, hacking, and impersonation attempts.

Beware Tax Scams as Financial Year Ends in Western Australia

As the 2024–25 financial year wraps up, WA ScamNet has reported 34 tax-related scams so far, with seven victims losing a total of $48,201—compared to $26,627 lost by five people last year.

How Tax Scams Work

Scammers target myGov or ATO accounts using phishing emails, fake login pages, or robocalls impersonating ATO agents. They trick you into providing credentials, redirect refunds, or pay false debts via unusual methods.

• Hacked Accounts: Criminals use compromised credentials to submit fraudulent returns and reroute refunds.
• Phishing Emails & Texts: Messages claiming you’re “due a refund” or have “a new myGov message”—leading to fake login sites.
• Phone Scams: Robocalls or impersonators demanding urgent payment or threatening consequences.

Key Red Flags to Watch

• Unexpected emails, texts, or calls claiming to be from ATO or myGov.
• Any communication requesting personal info, bank details, or identity docs.
• Links or attachments to login—myGov and ATO never include URLs.
• Threats of arrest or demand for payment via gift cards or crypto.

Steps to Protect Yourself

• Practice the Pause: Don’t immediately click links or act on unsolicited requests.
• Change Your Passwords: Use strong, unique passwords and update them regularly.
• Enable Multi-Factor Authentication (MFA): Add an extra security layer via SMS or the myGov Code Generator app.
• Use Secure Sign-In: Switch to myGov username login and enable device passkeys (e.g., fingerprint).
• Monitor Accounts Regularly: Watch for unfamiliar logins or banking changes.
• Delete Phishing Messages: Emails should be from noreply@my.gov.au. Never click links or respond.
• Verify Calls: Always call the ATO directly on 1800 008 540 to confirm, or check your myGov inbox personally.
• Report Scams Promptly: Contact Services Australia’s scam helpline on 1800 941 126 and your bank if financial data is compromised.

Final Takeaway

Tax-time scams are on the rise in WA. Stay alert, question unsolicited contact, and use strong protections like unique passwords and MFA. If in doubt, verify with official channels before acting.