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The number 1800 983 251 has been reported as a scam, with users receiving fraudulent messages claiming to be from Westpac. This article explains the scam and offers guidance on how to handle such calls.
Identifying the Scam Behind 1800 983 251
The phone number 1800 983 251 has recently come under scrutiny as numerous users report it being associated with a scam, specifically one that impersonates Westpac. Callers typically receive messages claiming their Westpac security code or mobile number has changed, prompting them to reach out to the scam number.
Understanding the Nature of the Scam
This particular scam uses a tactic known as "SMS phishing" or "smishing," where fraudulent messages are sent to the target, aiming to extract personal information by invoking fear or urgency. In this case, individuals were led to believe their Westpac Protect credentials had been altered, which could lead to potential identity theft if the recipients divulge sensitive details in response.
User Reports Highlighting the Scam
- The first user report dated 07/04/2023 detailed a scam call, emphasising the urgency of contacting 1800 983 251.
- Multiple reports on 10/04/2023 reiterated the same claims, urging recipients to ignore the message and avoiding any calls to the provided number.
- Overall, the consensus among users categorises 1800 983 251 firmly within the realm of scams designed to mislead and defraud unsuspecting individuals.
How to Handle Calls from 1800 983 251
If you receive a call or message from 1800 983 251, it is crucial to remember the following precautions:
- Do not call back: Engaging with this number only confirms to the scammer that your number is active.
- Verify with Westpac: If you believe you've received an important message, independently contact Westpac through their official contact numbers available on their legitimate website.
- Report the scam: Consider reporting any suspicious activity to Scamwatch or relevant authorities to help protect others from falling victim.
In conclusion, 1800 983 251 is a scam number that preys on individuals through the guise of official communication from Westpac. Users are advised to remain vigilant and employ reverse phone lookup tools, like Reverseau, to ascertain the legitimacy of unknown callers. Always prioritise safeguarding your personal information against potential threats.
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What Our Users Reviewed
Spam call.
Scam message saying my security code has been changed with wespac.
Scam message, saying westpac protect code has changed and to call the 1800 983 251.
Scam number. Currently received a sms as part of a scam attempt using Westpac protect as the message.
DO NOT CALL and ignore.
I received a scam call that falsely claimed to be from Westpac. The message stated, "Your Westpac Protect SMS Code mobile number has changed to XXXXXXX8260. If you didn’t expect this SMS, please call 1800 983 251." I suspect this is an attempt to gather personal information.