1800 773 121: Scam Alert - Windows Tech Support Fraud

• Scam

Discover the truth behind the number 1800 773 121, reported as a scam involving fraudulent tech support. Learn how to handle calls from this number safely.

Understanding 1800 773 121

The phone number 1800 773 121 / 00773121 has been identified by users as a scam involving fraudulent tech support. Scammers using this number often pose as representatives from legitimate companies, most notably claiming to be affiliated with Microsoft or Windows support.

How the Scam Operates

According to reports, particularly one from 28 October 2015, individuals received calls from someone pretending to be a Windows support agent. The caller stated that the user’s computer was compromised by a Trojan virus, which is a common fear tactic used by scammers. The fraudsters then pressured users into providing sensitive information, such as bank account details, under the guise of a necessary 'service payment'.

Recognising the Signs

Here are some key indicators that suggest a call from 1800 773 121 / 00773121 is a scam:

• Unsolicited Calls: Legitimate companies do not cold-call customers to inform them about issues on their devices.
• Pressure Tactics: Scammers often rush individuals for personal information, creating a sense of urgency that is typically unfounded.
• Threats of Immediate Consequences: Many scammers threaten that a user's computer will be permanently damaged if they do not act quickly, which is false.

How to Handle Calls from This Number

If you receive a call from 1800 773 121 / 00773121, or any number proclaiming to represent tech support:

• Do Not Engage: Hang up immediately. Do not provide personal or financial information.
• Verify Independently: If you suspect an issue with your system, contact a trusted IT service directly through official channels.
• Report the Number: Consider reporting the number to the Australian Competition and Consumer Commission (ACCC) or local authorities for further investigation.

Utilising tools like Reverseau to perform a Reverse Phone Lookup Australia can also help in verifying the identity behind unknown calls, allowing you to take informed action. Remember, if it doesn’t feel right, it probably isn’t. Stay safe and be cautious!