- Suspicious
- Spam
Community reports for 1800 515 211 (1800515211): Callers impersonating Aurora Energy and Tas Metering regarding meter upgrades and appointments.
Aurora Energy Impersonation Reports for 1800 515 211
Two contributors have flagged calls from 1800 515 211 (also written as 1800515211) claiming to represent Aurora Energy and Tas Metering. The calls focused on meter-related services, specifically claiming to arrange meter upgrades or appointments. One contributor noted they had already completed their Aurora meter upgrade through official channels, making the follow-up call from 1800 515 211 particularly suspicious.
The impersonation pattern suggests callers are using legitimate utility company names to establish credibility. Contributors describe these calls as unwanted contact about services they either don't need or have already arranged independently.
What Callers from 1800 515 211 Claim
Reports indicate callers from 1800 515 211 claim affiliation with Aurora Energy and reference Tas Metering services. Specifically, one caller stated they were calling about a meter appointment, while another claimed to be from Tas Metering regarding an Aurora service meter upgrade.
A contributor who received the call about an Aurora meter appointment described it as likely spam, suggesting the caller's urgency or details didn't align with legitimate utility communication. The fact that one recipient had already completed their meter upgrade with Aurora through proper channels indicates callers may not be checking existing service records before making contact.
Call Patterns and Timing
Both calls to 1800 515 211 came through answered calls rather than voicemail or SMS, suggesting active dialling. One report was logged in June, another in October, indicating these calls occur across different months. The spacing between reports and the independent nature of each call suggest this may be ongoing activity rather than a one-time incident.
The calls targeted the answering party directly, using company names (Aurora Energy, Tas Metering) that sound official and relate to genuine Tasmanian utility services, which may increase the likelihood recipients engage before recognising the issue.
What to Do If You Receive a Call from 1800 515 211
If 1800 515 211 calls you about Aurora Energy or meter services:
- Do not: Provide personal details, meter numbers, or confirm service addresses
- Do not: Agree to any appointment or service request without independent verification
- Do not: Return the call to the number provided by the caller
- Do: Hang up and contact Aurora Energy directly using the phone number on your bill or their official website
- Do: Check your service account online or call Aurora through verified contact details to confirm any legitimate appointments
- Do: Block the number 1800 515 211 if the call repeats
How to Report 1800 515 211
If you receive suspicious calls from 1800 515 211, you can report the activity to Australian authorities:
- ACMA (Australian Communications and Media Authority): Lodge a complaint at acma.gov.au about unwanted calls and potential impersonation
- Scamwatch: Report the call at scamwatch.gov.au if you believe it's a scam attempt
- Aurora Energy: Contact Aurora Energy directly to report the fraudulent use of their name
- Reverseau: Add your own report here to help other Australians identify calls from 1800 515 211
Help others by sharing your experience with 1800 515 211!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be Tas Metering about Aurora service but I already dealt with Aurora about the meter upgrade
Claimed to be Aurora Energy about meter appointment, likely spam
Help others by sharing your experience with 1800 515 211!
WRITE A REVIEWFrequently Asked Questions
Should I answer calls from 1800 515 211?
It's safer to let calls from 1800 515 211 go to voicemail initially, especially if you're not expecting contact about Aurora Energy or meter services. If you do answer and the caller claims to be from Aurora, hang up and call Aurora Energy directly using the number on your bill rather than any number the caller provides. This protects you from impersonation.
What should I do if 1800 515 211 claims I need a meter upgrade?
Do not provide any details or agree to an appointment. If you believe you need a meter upgrade, contact Aurora Energy directly through their official channels. One contributor received a call from 1800 515 211 about a meter upgrade they had already completed, indicating these callers may not have accurate service records. Always verify independently before confirming any work.
Is 1800 515 211 a legitimate Aurora Energy number?
Community reports suggest 1800 515 211 is being used to impersonate Aurora Energy rather than represent the company legitimately. If you receive a call claiming to be from Aurora on this number, verify by calling Aurora directly on the number listed on your bill or their official website. Do not rely on contact details provided by the caller from 1800 515 211.
What if I already gave information to a caller from 1800 515 211?
Contact Aurora Energy immediately on their official number to alert them and check your account for any unauthorised changes. If you provided sensitive information like meter details or personal identification, monitor your account closely for suspicious activity. You can also report the call to ACMA at acma.gov.au.
How do I block 1800 515 211?
Most Australian mobile phones and home phones allow you to block numbers directly through settings or your phone provider's call blocking service. Add 1800 515 211 to your blocked contacts. If calls persist from this number, contact your phone provider's customer service to request additional blocking or spam filtering options.
Why are callers from 1800 515 211 impersonating Aurora Energy?
Impersonation of utility companies is commonly used to build trust quickly and create urgency around service matters. By claiming to be from Aurora Energy or Tas Metering, callers from 1800 515 211 attempt to sound legitimate and encourage recipients to engage without questioning. This is a known tactic used in scams and spam campaigns targeting Australian households.