1800 492 365: Warning - Suspected Scammer Impersonating Telstra

2-min Read2 Reports

  • Scam

Calls from 1800 492 365 may be from a scammer falsely claiming to be Telstra. This article offers guidance on how to handle communications from this number.

Is 1800 492 365 / 00492365 a Scam?

If you've received a call from 1800 492 365 / 00492365, you might want to pause and think twice before engaging with the caller. Based on user reviews, this number is associated with a suspected scammer posing as a Telstra representative.

Caller Claims

Users have reported that the caller quoted an employer ID (D00198) and mentioned issues related to internet security. However, the consistent theme in these reports suggests that the calls present a fraudulent scheme rather than a legitimate concern about your internet connection.

Scam Analysis

It appears that this is a type of impersonation scam, where the caller pretends to represent a noted company—in this case, Telstra—to extract sensitive information or instill fear regarding non-existent problems. The strategy often involves alarming the recipient about 'internet issues', leading them to provide personal details under the guise of seeking help. If the caller hangs up when you attempt to verify their identity by contacting Telstra directly, it's clear that their intentions are dubious.

How to Handle Calls from 1800 492 365

  • Do Not Engage: If you receive a call from this number, avoid engaging with the caller.
  • Verify Independently: If you’re concerned about your internet service, head directly to the Telstra website or use a verified contact number to reach out.
  • Report the Call: Consider reporting the number to local consumer protection agencies or telco carriers to help warn others.

Conclusion

In summary, if you receive a call from 1800 492 365 / 00492365, treat it with caution. Utilise tools like Reverseau for a comprehensive look-up of suspicious phone numbers. Together, we can protect ourselves from scams and remain informed about who’s truly trying to contact us. Always remember, a legitimate company will never ask for sensitive information unexpectedly or scare you into making hasty decisions.


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Ratings Distribution

1.0 out of 5
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Star 100%

What Our Users Reviewed

F
Freeborn

This call used the same employee number as previously reported (ID D00198). The caller claimed that I had internet security issues, which I strongly suspect is a scam.

B
Bourbon

A caller claimed to be from Telstra and provided an employee ID number D00198, alleging that there were issues with my internet. I hung up and verified with Telstra through another phone, so I advise being cautious with this number.


Help others by sharing your experience with 1800 492 365!

WRITE A REVIEW