- Suspicious
- Legit
- Scam
- Spam
- Uncertain
Discover the truth about phone number 02 9123 6000. Is it a legitimate Qantas contact or a potential scam? Read our guide on how to handle calls from this number.
Overview of 02 9123 6000
The phone number 02 9123 6000 / 0291236000 has become a topic of debate among users, as it appears to be associated with Qantas customer service, although numerous reports hint at scam activity as well. This article examines both perspectives based on user experiences.
Legitimate Service Offered by Qantas
Many users assert that 02 9123 6000 / 0291236000 is linked to Qantas and is used primarily by their Customer Service Contact Centre, particularly for reaching out to customers regarding flight disruptions and refunds. Reviews received on various dates indicate bona fide engagement from Qantas representatives. Positive testimonials suggest that if you received a call from this number, it's advisable to verify its purpose directly with Qantas at their main line 13 13 13.
Rising Concerns About Scams
Despite many confirming its legitimacy, significant concern arises from other reports suggesting that scammers are exploiting this number. Reviews dated from late 2023 through early 2025 reflect alarming claims of fraudulent calls soliciting personal information, such as credit card details in relation to refunds.
- Incidents have been reported where users received repeat calls from the number, and after denying requests, were harassed by calls from a "No Caller ID" number.
- Others have noted that they were advised to provide sensitive information when they had no pending transactions with Qantas.
Identifying Authentic Calls
To differentiate between genuine and fraudulent calls from 02 9123 6000 / 0291236000, users are encouraged to adopt some crucial practices:
- Never disclose personal information, such as credit card numbers or passwords, unless you initiated the call and know the entity on the other end is trustworthy.
- Look out for any signs, like unsolicited requests for payment or immediate action without prior notice, as these may indicate a scam.
- Confirm any dubious calls directly by contacting Qantas through official channels.
Conclusion
While 02 9123 6000 / 0291236000 has the backing of Qantas confirmation during certain calls, it should not be overlooked that scams can masquerade under legitimate contact numbers. Caution is advised when dealing with calls from this number. Stay informed with Reverseau and always conduct a Reverse Phone Lookup Australia to ascertain the caller's identity before reacting.
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What Our Users Reviewed
A bloke named Jose rang me, pretending to be from Qantas about my non-existent COVID travel credits. No personal touch, just initials, and the callback number was sketchy. Not interested in playing that game!
Chatted with a legit Qantas rep about a diverted flight claim. All straightforward and above the board!
This one seems like hackers are sneaking in using Qantas's name. Don't even think about sharing your details, it's a trap!
Listen up, mates! These crooks are using the Qantas number to trick ya, so you can't even tell if it's the real deal! Do yourself a favor: don't give them any personal info or payment details. They've probably got your info from that Qantas breach ages ago. Stay on high alert—better to use the Qantas app for communication than this dodgy phone nonsense! It's downright terrifying!
G'day mate, just so you know, I called Qantas myself and verified that this number is legit. They've got some call centers overseas that can sound a bit strange, so don’t be too hard on them if they ask for your bank details to process refunds. Always best to double-check with the airline first!
Had a brutal call with Qantas where they didn’t solve a thing. Then I got two callbacks, but all I heard was just mumbling from a call centre – super irritating!
I received two calls from this number that did not leave a message, which made me feel really uncomfortable. They should leave a voicemail if they have legitimate business; otherwise, it feels very intrusive. I wish to report their behavior.
After dialing this number, I confirmed that it is a genuine contact for Qantas. The number is listed on their official support page for customer inquiries. It is safe to assume this call could be legitimate if related to Qantas travel.
Received a message claiming to be from Qantas regarding a tax refund for canceled flights. The user felt suspicious about providing credit card information, even though the caller knew the exact refund amount.
I can confirm that this phone number, (02) 9123 6000, is a legitimate Qantas number. I received a return call from them after I contacted their official customer service number, 131313, regarding a query about my flight. They were able to assist me effectively, confirming their authenticity.
I received a call from Qantas customer service, who were returning my call after I was disconnected earlier.
This number is definitely associated with Qantas. They emailed me to confirm that I had a refund, and I successfully received the refund discussed during the call.
I received a voicemail from this number and it was definitely related to QANTAS. However, there were no further details about the purpose of the call.
Scam alert. I didn't recognize the number, so I let it go to voicemail. The message claimed to be from Qantas, stating they needed my credit card information to process a refund. I contacted Qantas directly and confirmed that I do not have any pending refunds.
I found it unusual that I was asked for my credit card details to initiate a refund. Typically, they only refund charges without requesting such information upfront.
I did not answer this call, and no message was left, leaving me uncertain about the caller's intentions.
I received a call from this number and contacted Qantas to verify it. Qantas confirmed that they do not recognize this phone number, which raises concerns about its legitimacy.
When I answered the call from this number, it was undoubtedly Qantas. They wanted to discuss a refund case I had previously submitted.
The caller claimed to be from Qantas and stated that they needed to change my flight details. I believe this is a scam as I have not contacted them for any flight changes.
I received a scam call from this number. I urge everyone not to provide any credit card details if they are contacted!
This is a scam. Not qantas. Do not respond.
Yes, used to contact customers, if you have missed call from this number call their main line on 13 13 13.
Yes it is Qantas, used especially for reaching out to customers due to flight disruptions.
This number belongs to the Qantas Customer Service Contact Centre, and it seems legitimate.
I missed the call and the caller did not leave a voicemail.
So does it belong to Qantas?
This number is being used by scammers, if you deny them they call you back on a No Caller ID number. They called me 11 times and then 8 hours later they called me again and verbally abused me using foul language.
It is Qantas.
Qantas social media team, cannot dial in only outbound calls.