1800 491 538: Scam Alert – HSBC Fraud Impersonation

• Scam

The number 1800 491 538 has been reported as a scam impersonating HSBC in Australia. Discover how to identify these calls and what steps to take to protect yourself.

Identifying the Scam: 1800 491 538

The number 1800 491 538 / 00491538 has raised significant alarm among users, with numerous reports categorising it as a dangerous scam. This number is being used by individuals impersonating representatives of HSBC Australia, with the intention to deceive unsuspecting victims into revealing personal or financial information.

User Reports and Findings

Recent user reports indicate that this number is actively involved in fraudulent activities. On 17 September 2023, a user warned the community against engaging with calls from this number, citing that it purports to be a legitimate HSBC contact. Similarly, another individual confirmed ongoing fraudulent practices under the guise of HSBC, with fraudulent calls described as featuring English accents and referencing ‘HSBC international fraud’. The recommendation across the board is clear: DO NOT ENGAGE with this number.

Understanding the Scam

Scammers may employ various tactics to phish for personal information. In this case, the impersonators claim to be from HSBC, typically stating that there have been suspicious activities on your bank account. Their aim is to instil fear and urgency, prompting victims to provide sensitive data such as account numbers or passwords.

Safety Tips: What to Do If You Receive a Call

• Hang Up Immediately: If you receive a call from 1800 491 538 / 00491538, do not engage in conversation. Simply hang up.
• Do Not Provide Personal Information: Scammers will attempt to solicit personal information; resist the urge to divulge any details.
• Verify Independently: If you are concerned about your account, contact HSBC directly through official channels – do not use numbers provided by the caller.
• Report the Call: Notify local authorities or consumer protection agencies about the scam to help raise awareness.

Conclusion

In conclusion, the evidence points strongly towards 1800 491 538 / 00491538 being a number used by scammers posing as HSBC employees. Remain vigilant, and utilise tools like Reverseau for a Reverse Phone Lookup Australia to check unknown numbers in your caller history. Remember, if you feel unsure about a caller's legitimacy, always err on the side of caution.