1800 111 112 - 1800111112: FedEx Impersonation Delivery Scam

• Suspicious
• Uncertain
• Scam
• Legit
• Unknown

1800 111 112 (1800111112): 10 scam reports describe FedEx impersonation calls and SMS requesting customs fees, tracking details, and personal information. Verify via official FedEx 13 26 10.

FedEx Impersonation Scam Reports for 1800 111 112

Community reports for 1800 111 112 (also written as 1800111112) reveal a persistent delivery scam pattern. Ten contributors have flagged calls and text messages impersonating FedEx Australia, with callers claiming parcels require customs clearance payments or additional handling fees. The scammers behind 1800 111 112 often reference genuine tracking information to appear legitimate, but contributors who verified through official FedEx channels (13 26 10) confirmed their parcels were in normal transit with no fees outstanding.

What distinguishes this scam is the sophistication of the impersonation. Several reports about 1800111112 indicate callers already possessed the recipient's tracking number and parcel details, exploiting this data to build false credibility. One contributor noted the caller "had my tracking number" when asking about import tax, while another received the call "after $70 purchase from Australian site shipped from Hong Kong." The combination of genuine tracking data with false payment demands creates significant risk for contributors unfamiliar with FedEx procedures.

What Callers from 1800 111 112 Claim

Reports describe callers from 1800 111 112 making several specific false claims. The most common allegation involves customs clearance fees ranging from delivery duties to import taxes. Contributors report being told parcels are "held at customs" and require "extra cash" or "customs charges" to proceed. One report captured a caller "asking about import tax," while another described "FedEx-Exp about delivery fee scam." A business received persistent calls from 1800111112 "claiming FedEx, confusing GST payment nonsense."

Text messages from 1800 111 112 employ similar tactics, requesting payment of customs charges or asking for personal information like surnames "about customs clearance." Contributors consistently report the scammers use urgent language and reference legitimate-sounding processes, but official FedEx verification reveals no charges are actually due. One contributor stated they "checked FedEx Australia tracking and it's fine, no action needed," while another confirmed "real package arrived fine" after ignoring the calls and texts from this number.

Call and SMS Patterns

Reports for 1800 111 112 span from early 2023 to January 2026, showing this scam has operated continuously for over two years. The number operates across both call and SMS channels, with contributors receiving missed calls followed by text messages requesting responses. One contributor reported "got missed calls then text from FedEx-Exp," creating a multi-touch pressure campaign. The SMS messages often include links or requests for personal data, with reports noting phishing links and requests for surnames and contact details.

Multiple contributors mention receiving communications from 1800111112 alongside the legitimate FedEx number 13 26 10, either in the same message or during the same timeframe. This deliberate mixing of genuine and fraudulent contact information increases the scam's effectiveness. A contributor receiving an SMS noted it referenced "1800 111 112 and 13 26 10," suggesting the scammers use proximity to legitimate numbers to build trust. The sustained pattern across 19 total community reports (10 scam, 8 legitimate confusion, 1 suspicious) indicates systematic, ongoing abuse of FedEx identity.

What to Do If You Receive a Call from 1800 111 112

If 1800 111 112 calls you about a parcel:

• Do not: Provide personal information, payment card details, banking information, or surnames
• Do not: Click links or download attachments from associated text messages
• Do not: Arrange payment or transfer funds based on the call
• Do: Let the call go to voicemail if you don't recognise the number
• Do: Hang up immediately and verify independently by calling FedEx on their official number 13 26 10
• Do: Check your parcel status directly through the FedEx Australia website or tracking page using your tracking number
• Do: Block 1800111112 after the first suspicious contact

Legitimate FedEx Australia calls about customs clearance will verify your details against their records and provide invoice documentation via email from official FedEx addresses. If you're uncertain whether a parcel has customs charges, contact FedEx directly on 13 26 10 rather than responding to unsolicited calls from 1800 111 112.

What to Do If You Receive an SMS from 1800 111 112

If you receive a text message from 1800 111 112 about a parcel:

• Do not: Click any links or attachments in the message
• Do not: Reply with personal information, surnames, or payment details
• Do not: Follow instructions to contact a number provided in the SMS
• Do: Delete the message
• Do: Block the number 1800111112 in your phone settings
• Do: Forward the SMS to 0429 999 888 to report it as spam
• Do: Verify parcel status independently by visiting the FedEx Australia website or calling 13 26 10

How to Report 1800 111 112

If you've received scam calls or texts from 1800 111 112, report the activity to Australian authorities:

• Scamwatch: Report the scam at scamwatch.gov.au with details of what the caller claimed and when you were contacted
• ACMA (Australian Communications and Media Authority): Lodge a complaint at acma.gov.au about the unsolicited calls and SMS
• ReportCyber: If the SMS contained phishing links or malware, report to cyber.gov.au
• Reverseau: Share your experience with community contributors on Reverseau to help others identify 1800111112 as a known scam number

Frequently Asked Questions