- Suspicious
02 8000 0000 (0280000000): Contributors report impersonation calls falsely claiming to represent PLDT, a Philippines telecom company, with repeated contact attempts.
PLDT Impersonation Reports for 02 8000 0000
Two contributors have reported suspicious calls from 02 8000 0000 (also written as 0280000000) impersonating PLDT, a Philippines telecommunications company. The calls target people actively researching or applying for internet plans, exploiting legitimate interest to establish credibility. Both reports describe the same pattern: a caller claiming a new service slot became available in the recipient's area, then requesting personal details to proceed with an application.
What makes these calls from 02 8000 0000 particularly concerning is the caller's inability to provide basic information about the supposed service being offered. When asked directly about plan details, the caller on the 0280000000 line placed the call on hold rather than answering, a red flag that exposed the impersonation attempt.
What Callers from 02 8000 0000 Claim
The caller from 02 8000 0000 identifies themselves as representing PLDT and claims to have identified an available service slot in the recipient's area. The pitch focuses on acting quickly, suggesting the opportunity is limited. The contributor noted the caller had a Filipino accent, which added to the initial appearance of legitimacy given PLDT is a Philippines-based company.
When recipients of calls from 02 8000 0000 express interest and confirm availability, the conversation shifts immediately to requesting personal details. However, when asked clarifying questions about the actual plan being offered, the caller struggles to provide specifics. One contributor reported the caller placed the call on hold for approximately 3 minutes after being questioned, suggesting uncertainty or consultation with others before continuing the impersonation attempt on 0280000000.
Repeated Contact Attempts
One contributor reported receiving multiple calls from 02 8000 0000. The persistence of contact attempts reinforces the scam pattern, as legitimate service providers typically respect customer decisions and do not repeatedly call the same number after initial contact has been declined or questioned. The contributor noted the calls from 02 8000 0000 continued even after the first suspicious interaction, indicating this is an active campaign rather than a one-off misdial.
What to Do If You Receive a Call from 02 8000 0000
If 02 8000 0000 calls you claiming to represent PLDT or any telecommunications provider:
- Do not: Provide personal details, banking information, or identification numbers; trust caller ID alone as verification; agree to any service immediately
- Do: End the call and independently verify by contacting PLDT directly using their official website or publicly listed phone numbers; check if you actually applied for services; block the number if it calls repeatedly
- Be alert to: Callers who cannot answer basic questions about their service; sudden urgency around limited availability; requests for personal information before discussing plan details
Do not return calls to 02 8000 0000 or any number provided by the caller, as this may confirm your number is active and lead to further contact.
How to Report 02 8000 0000
If you receive impersonation calls from 02 8000 0000, you can report this activity through several Australian channels:
- ACMA (Australian Communications and Media Authority) - Report telecommunications fraud at acma.gov.au
- Scamwatch - Document the impersonation attempt at scamwatch.gov.au, which helps track scam patterns
- ReportCyber - If personal information was compromised, report at cyber.gov.au
- Your phone provider - Inform Symbio Networks Pty Ltd (the provider associated with 0280000000) of the suspicious activity originating from their network
- Reverseau - Contribute your experience with 02 8000 0000 to help other Australians identify this impersonation attempt
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
This number just called me and represented PLDT, a Philippines telecom company. It sounded legit because I was applying for a new internet plan. I was not familiar with the number but answered. The caller was Filipino and told me that a slot was made available in my area and if I was interested to go ahead with my application. I said yes and she said she needed my details. When I asked her what plan was PLDT giving me, she asked me that she’d put the call in hold. I thought it was odd that she didn’t know but I waited. It took a good 3 minutes before I drop the call and it might be a scam. Be careful out there. Oh they are calling again.
This number just called me and represented PLDT, a Philippines telecom company. It sounded legit because I was applying for a new internet plan. I was not familiar with the number but answered. The caller was Filipino and told me that a slot was made available in my area and if I was interested to go ahead with my application. I said yes and she said she needed my details. When I asked her what plan was PLDT giving me, she asked me that she’d put the call in hold. I thought it was odd that she didn’t know but I waited. It took a good 3 minutes before I drop the call and it might be a scam. Be careful out there. Oh they are calling again.
Help others by sharing your experience with (02) 8000 0000!
WRITE A REVIEWFrequently Asked Questions
Why would someone impersonate PLDT when calling Australian numbers from 02 8000 0000?
Scammers use PLDT impersonation because many Australians have connections to the Philippines or are familiar with the company name, making the call seem more credible. By calling people actively researching internet plans, they exploit timing and legitimate interest. The 02 8000 0000 number appears to originate locally (NSW), which adds false legitimacy before the accent and details reveal the impersonation.
What should I do if I already gave personal details to 02 8000 0000?
Contact your bank and relevant service providers immediately to alert them of potential fraud. Monitor your accounts for unauthorised activity. Report the call from 02 8000 0000 to ACMA and Scamwatch so authorities can track this impersonation campaign. Consider placing a fraud alert with credit reporting agencies. If you shared identification information with the 0280000000 caller, you may want to report this to ReportCyber as well.
Is 02 8000 0000 actually associated with PLDT?
No. The number 02 8000 0000 is a local NSW line allocated to Symbio Networks Pty Ltd, an Australian provider. PLDT is a Philippines-based company and would not conduct normal customer acquisition from an Australian local number. The impersonators use this legitimate-looking Australian number to bypass initial suspicion, then claim to represent PLDT during the call itself.
Why did the caller from 02 8000 0000 put me on hold when I asked about plan details?
When the caller from 02 8000 0000 couldn't immediately answer a straightforward question about the service being offered, they used the hold tactic to create time to either consult with others or abandon the call. This is a common impersonation indicator. Legitimate service representatives know their own plans and can discuss them without hesitation. The 3-minute hold before the contributor ended the call from 0280000000 demonstrated the caller was not prepared for basic customer questions.
If I'm genuinely interested in PLDT services, how should I proceed instead of answering 02 8000 0000?
Visit PLDT's official website directly and use their listed contact information to inquire about services. Never rely on inbound calls to initiate service applications. If you previously applied through PLDT's website, verify your application status by logging into your account or calling PLDT using the phone number on their official site, not a number that called you. This approach bypasses the risk of connecting with impersonators using 02 8000 0000 or similar spoofed numbers.
What does the repeated calling pattern from 02 8000 0000 tell us about this operation?
Repeated calls to the same number indicate an organised scam operation, not accidental misdials or isolated attempts. The caller from 02 8000 0000 is working through a list of targets and following up on previous contact. This persistence makes it important to block the number immediately after the first suspicious interaction and report it to authorities so your report contributes to shutting down the 0280000000 operation.