- Legit
- Suspicious
1800 032 481 is linked to ANZ's customer service, assisting users with transaction verifications. Find out how to handle calls from this number to ensure your safety and security.
Understanding Calls from 1800 032 481
The phone number 1800 032 481 / 00032481 has been identified by users as a legitimate line associated with ANZ, one of Australia's leading banks. This number primarily facilitates customer service interactions, especially regarding account and transaction queries. However, reports suggest that it has also been subject to misuse by scammers.
Identifying the Type of Calls
User reports indicate that calls from this number typically involve transaction confirmations. For example, on 24 February 2023, users received texts containing a one-time passcode related to a payment authorization at Officeworks, along with the directive to keep this information private. Another review from 14 June 2023 reaffirmed its identity as ANZ's customer service, urging users to contact them via the same number if they did not initiate a transaction.
Classifying 1800 032 481
Based on user feedback, the classification of 1800 032 481 / 00032481 is legitimate, as it is directly associated with ANZ's customer service for transaction-related inquiries. It is essential to acknowledge the dual nature of this number:
- Legitimate: It belongs to ANZ and is used for securing customer transaction processes.
- Potentially Exploited: There are instances where scammers send false notifications impersonating this number to extract sensitive information.
How to Handle Calls & Messages from This Number
If you receive a call or text from 1800 032 481 / 00032481, keep these steps in mind to ensure your safety:
- Verify Authenticity: If the information appears suspicious or unexpected, do not engage with the message or provide any personal details. Contact ANZ directly using their verified contact information.
- Avoid Sharing Passcodes: Always remember that legitimate companies like ANZ will never ask for confidential information through unsolicited calls.
- Report Unusual Activity: If you suspect fraud, report it to ANZ immediately using the official channels.
In summary, while 1800 032 481 / 00032481 is a legitimate number related to ANZ, vigilance is crucial to identify potential scams exploiting this line. Utilising services like Reverseau and the Reverse Phone Lookup Australia can aid further in tracing calls and verifying unknown numbers. Stay informed, stay safe!
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What Our Users Reviewed
I received a message from ANZ regarding a recent transaction. It stated, "Please do not share this passcode with anyone. Your one-time passcode for the online transaction amount of AUD 183.95 to OFFICEWORKS (ANZ card ending in 0661) is 276334. If you did not initiate this transaction, please call us immediately at 1800 032 481 or (03) 8646 8288 for international calls." Please be careful with sharing any sensitive information.
Received a text that quoted a passcode to authorize a payment for Officeworks, but the quoted account number was incorrect. The phone number does belong to ANZ bank, but I am unsure about the legitimacy of this communication.