1300 860 830 - Scam Alert: Fake CommBank Refund Messages

• Scam
• Suspicious

Beware of the phone number 1300 860 830, associated with fake messages claiming to represent CommBank. Learn how to recognise this scam and protect yourself.

Identifying the Scam

The phone number 1300 860 830 has been reported multiple times by users as being associated with a scam impersonating Commonwealth Bank (CommBank). Reports suggest that individuals receive messages claiming they are eligible for a refund from CommBank, even if they do not have an account with the bank. This raises significant red flags, indicating that the calls or messages are not genuine and are part of a phishing attempt.

Understanding the Scam Type

The specific nature of this scam is phishing, where fraudsters attempt to trick individuals into revealing personal information or making payments by pretending to be a trusted source. In this case, the scam involves referencing a refund that the recipient never requested or is not entitled to.

Why You Should Avoid This Number

• Multiple reports from users indicate that this number is being used to target individuals with misleading and deceptive information.
• Recipients of texts or calls from 1300 860 830 are often urged to respond or call back, which can lead to further complications and expose them to potential identity theft.
• The legitimate CommBank has confirmed that they do not use this number for communications relating to refunds, which further confirms its fraudulent nature.

Steps to Protect Yourself

If you encounter a call or message from 1300 860 830, it’s advisable to:

• Avoid calling the number back. Instead, contact CommBank directly using their official communication channels to verify any claims made.
• Report the number as spam to your mobile service provider and consider blocking it to prevent further contact.
• Educate friends and family about this scam, especially those who may not be as tech-savvy or who may be more susceptible to such tactics.

Utilising Reverse Phone Lookup in Australia

To further safeguard yourself against such scams, consider using services like Reverseau or conducting a Reverse Phone Lookup Australia. Reports from other users can provide insight into who has called you and aid in discerning whether the contact is genuine or fraudulent.

Conclusion

The number 1300 860 830 is associated with a phishing scam impersonating CommBank. Stay vigilant, and remember to verify any unusual calls or messages before responding. By doing so, you can help protect your personal information and finances from potential scammers.