- Suspicious
- Legit
- Scam
- Spam
- Uncertain
The phone number 1300 653 554 has received varying reports, leading to confusion among users. Find out if you should treat this number as a legit collection agency or a potential scam, and learn the best ways to handle calls from it.
Understanding the Nature of 1300 653 554
The phone number 1300 653 554 / 00653554 has sparked significant concern and confusion among Australians. User reports classify this number as both a legitimate collection agency and a potential scam. This juxtaposition raises questions about the nature of the calls associated with this number.
What Users are Saying
Familiar patterns across reports indicate that responses to this number vary widely. In assessing the claims, we can categorise the phone number's reputation into the following areas:
- Legit Collection Agency: One user confirmed it as an official number for a collection agency representing St George Banking, reaching out over an erroneous underpayment. This user noted that the information presented to them was verified directly with their bank, including a correct BPAY code and reference.
- Potential Scam Activity: Other reviews express concern about opportunistic behaviour, suggesting that messages left by callers were generic and referenced incorrect identifiers. They reported being treated with suspicion regarding debts they did not owe, hinting at a robo debt scam.
Classification and Recommendations
The conflicting nature of the reviews introduces a layer of complexity when identifying the true intent behind calls from 1300 653 554 / 00653554. Staff at legitimate agencies typically identify themselves clearly, which many users reported did not occur in their interactions.
For those receiving calls or messages from this number, it is crucial to proceed with caution. Consider the following recommendations:
- Always verify the sender or caller's legitimacy before taking further action. Do not provide personal or financial information without confirmation.
- If you suspect you may be experiencing a scam, record the details of the call and report it through appropriate channels.
- Use Reverseau for a Reverse Phone Lookup Australia to discover more about the number and user experiences related to it.
For your peace of mind, never hesitate to hang up and reach out directly to your bank or financial institution through official communication channels. Always keep a lookout for signs of unsolicited or suspicious calls—your security is paramount.
Help others by sharing your experience with 1300 653 554!
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What Our Users Reviewed
It's frustrating that callers never clearly state who they are calling from. Even a doctor doing a telehealth consultation introduces themselves and their organization—why can’t these scammers do the same? I often receive calls from legitimate people who identify themselves!
The caller identified themselves as being from Capital Finance and asked to talk to a director, but they didn’t provide a name or any meaningful information, just a callback number.
I believe this call was legitimate. I've noticed that many scammers use Australian mobiles or landlines. It could be from StGeorge, Bank of Melbourne, Westpac, or Capital Finance. If you pay your bills, you may reduce the number of these calls. It's that simple!
This is a legitimate call from a collections agency working on behalf of St George Bank. They notified me about an accidental underpayment due to an incorrect direct debit, and provided me with a BPAY code and reference. I verified the information directly with my bank, and it was accurate. Both my online account and the bank confirmed all the details were correct.
After reading several messages about a suspicious number, I called St George Customer Service at 13 33 30. The representative confirmed that the number is not associated with their bank and has reported it to their internal security department. They also advised me to never return calls from unknown or unsolicited numbers, which I appreciate.
I keep receiving calls and messages from this number for someone with the wrong name. They say "call us back if that's your name" and send texts about help with a car loan, which I do not have. This seems to be an opportunistic scam attempt involving mistaken identity.
Considering the information I saw previously, this number "might" belong to St George bank. However, I don't have any car loan services, so it's strange why my caller ID shows an unknown number.
The caller ID simply stated, "This is not a marketing message." I reached out to the real St George Bank, and they confirmed that this number is associated with scam calls that I have been receiving two to three times a day. I've also reported it to Scam Watch.
If the call is genuinely from St. George, they should introduce themselves clearly. The absence of caller ID or a voicemails makes it a privacy risk, as it could be anyone.