1300 369 797: Suspicious Telemarketer or Scam Claims?

3-min Read7 Reports

  • Scam
  • Suspicious
  • Legit

Beware of 1300 369 797. Users report it as suspicious, often linked to claims from Citibank and National Australia Bank. Learn how to handle calls from this number safely.

Analysis of 1300 369 797

The phone number 1300 369 797 / 00369797 has raised significant red flags among users who report various encounters, suggesting it may be linked to a suspicious telemarketer or a potential scam operation. Reviews have emerged since mid-2023, noting that the number is tied to calls claiming to be from either Citibank or the National Australia Bank, but these claims often lack verification.

Classification: Suspicious / Potential Scam

Given the inconsistencies in identity claimed by the callers and the warnings shared by users, 1300 369 797 / 00369797 seems best classified as suspicious. Many reports suggest that the number is used to inquire about accounts that the recipients do not even possess. This raises significant concerns about the legitimacy of the calls.

User Experiences

  • Unsolicited Claims: Several users have reported receiving calls about accounts or claims they have no knowledge of, predominantly mentioning both NAB and City claims, which they do not possess.
  • Mismatched Information: One user checked the legitimacy of the number against official Citibank contact details, resulting in confirmation that the number is not associated with any of their records. This highlights a clear attempt at deception.
  • Repeated Attempts: Another review detailed multiple attempts from an unidentified number, culminating in a recorded message redirecting them to call back 1300 369 797 / 00369797. This tactic, known as "call spoofing," is prevalent in scams, where legitimate numbers are mimicked to gain trust.
  • Origin Confusion: The seeming affiliations with two respected banks—Citi and NAB—only fuel confusion and concern, especially with the earlier merge between Citibank and NAB, leading to questions about the number’s true origins.

Advice on Handling Calls from 1300 369 797

Here are some recommendations for dealing with calls from this number:

  • Do Not Call Back: If you receive a call from this number, resist the urge to call back directly. Instead, reach out to your bank through verified channels.
  • Verify and Protect: If contact seems legitimate and relates to your financial health, confirm the information directly through your bank's official number—never through numbers provided during calls.
  • Stay Informed: Regularly update yourself on prevalent phone scams using services like Reverseau, which offers guidance on alerts and identified scams.
  • Report Suspicious Activity: If you believe you might have been contacted for fraudulent purposes, report this behavior to authorities or relevant consumer protection organizations.

In summary, due to the questionable nature and the overwhelming consensus from users that 1300 369 797 / 00369797 exhibits characteristics consistent with a scam, it’s wise to exercise extreme caution with any correspondence regarding this number.


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Ratings Distribution

2.4 out of 5
5 Stars 14%
4 Stars 0%
3 Stars 43%
2 Stars 0%
1 Star 43%

What Our Users Reviewed

P
Pitman

I received a voicemail from this number claiming to be from NIB, requesting that I contact them. However, I do not have any account with NIB, which makes me suspicious of this call.

G
Garland

I got a call from an unknown number claiming to be from Virgin Credit Card. They insisted that the cardholder needs to call back urgently at 1300 369 797. However, I discovered that this number might actually belong to the National Bank in Australia after reviewing other reports on this site.

D
Degroot

This call appears to be from Citibank, which has recently been acquired by NAB. If you had a Citi account, please ensure that your payments are up to date. Be cautious of spoofed numbers; I suggest returning the call using the keypad with the number on your Citi card or the official Citi website for security reasons.

E
Etherton

The number "1300 369 797" was provided as a callback by a caller who called from a silent line. They tried to reach me at least six times over two days before finally leaving a voicemail requesting I return the call to 1300 369 797. The message stated they were calling from the National Bank, but I have never had any relationship with them.

B
Breen

The caller claimed to be from National Australia Bank regarding a city claim, but I am uncertain if this is legitimate or a potential scam.

C
Coggins

This number claimed to be from the National Australia Bank and was discussing a city claim that I do not have. I suspect it is not genuine.

D
Duff

This number seems to be a scam, received a call from private number, they left a message, 'this is a call from Citi for Michelle Keir please call 1300369797. I checked the Citibank website and this number is not listed. I called the 1300 550 216 from the Citibank website to check if the number was a scam. The operator informed me that that they had not called me and left a message or that there were any issues with my account to warrant a call. Also, no fraudulent activities had been flagged yet. beware.


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