1300 365 324 - Scam Alert: Fake AGL Energy Debt Collector

3-min Read3 Reports

  • Scam
  • Legit
  • Suspicious

The number 1300 365 324 has been reported as a scam impersonating AGL Energy. Learn how to handle calls from this number and avoid falling victim to fraudulent activities.

Identifying the Caller: 1300 365 324

The phone number 1300 365 324 / 00365324 has elicited concern among Australian residents, primarily reported as a fraudulent number associated with AGL Energy. Numerous users have flagged this number, indicating it is not a legitimate contact for AGL. Instead, it appears to be part of a scam aiming to dupe unsuspecting customers into acknowledging false debts.

What Users Are Reporting

Reports have surfaced detailing that callers from this number claim to represent AGL Energy. They frequently engage in tactics designed to pressure recipients into verifying personal information such as address and date of birth, often under threats of credit repercussions for accounts they do not even hold. For instance, one report, dated 10 January 2017, reveals that recipients have received urgent text messages about alleged overdue AGL accounts—messages that AGL confirmed to be fraudulent. Customers noted peculiarities in the communication methods, such as a lack of professionalism in wording and the nature of the calls, which did not align with AGL’s official practice.

Detailed Analysis of the Scam

Upon examination, it appears that this number has been used in a scheme known as “vishing” (voice phishing), where callers use persuasive tactics to extract sensitive data from potential victims. Scammers typically impersonate credible companies to exploit trust and incite fear, urging individuals to contact them immediately or risk negative consequences.

How to Handle Calls from 1300 365 324

  • Do not disclose personal information: If you receive a call from this number, hang up immediately and do not engage with the caller.
  • Verify with the company: If in doubt, contact AGL Energy directly through their official customer service number or website to confirm any claims made by the caller.
  • Report the scam: It is important to report any suspicious activity or calls to the Australian Competition and Consumer Commission (ACCC) and Scamwatch to help others avoid falling victim to similar scams.

Conclusion

The consensus among users indicates that 1300 365 324 / 00365324 is a scam, falsely posing as AGL Energy to elicit sensitive information or induce panic over nonexistent debts. Always exercise caution when receiving unsolicited calls from such numbers. A reliable Reverse Phone Lookup in Australia can help you confirm the legitimacy of a caller and protect your personal information.


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Ratings Distribution

3.0 out of 5
5 Stars 33%
4 Stars 0%
3 Stars 33%
2 Stars 0%
1 Star 33%

What Our Users Reviewed

A
Awad

I have received multiple calls from an unknown number or various mobile phone numbers. When I answer, the call is often disconnected. They call at all hours... Early morning to late at night. I finally received a text message stating from AGL Energy. Apparently, requesting payment for an overdue account. I do not have an overdue account. I called AGL who confirmed that this number (1300 365 324) is unknown to them and is not in their database as a debt collection agency. Whoever this is, has sent a text stating the following.

Due to non-payment of your AGL Electricity account we'll be listing your details with credit reporting agencies in the next two days. Please call 1300365324 to avoid this.

I noticed that the grammar of the text and the way it was written does not appear to be professional. I also know that AGL would not send a text message, but would send a letter or actually telephone me, if I did have an overdue account and they would not let it become so overdue that they would send my details to a credit listing agency. AGL are extremely helpful in making arrangements to pay for overdue accounts. Afterall, they want their accounts paid for not dismissed.

I would love to know who these people really are. They are not AGL, as they state. Also, the callers all have a strong accent, either Indian or Philippine.

G
Gist

I believe this is from AGL. :).

M
Mather

Some one calling from overseas mentioned from AGL, wants to verify address and date of birth. Mentioned this number to call back. Is this from AGL?


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