- Spam
Community reports for 1300 349 166 (1300349166) describe phishing voicemails impersonating ING and robocall spam.
Phishing and Robocall Reports for 1300 349 166
Two contributors have reported suspicious activity from 1300 349 166 (also written as 1300349166), with reports describing both robocall spam and phishing attempts impersonating a major Australian bank. The reports suggest this number is being used to solicit personal information through deceptive means rather than legitimate customer service.
What Callers from 1300 349 166 Do
One contributor received a voicemail from 1300 349 166 instructing them to call the number back, claiming to represent ING. However, the contributor verified that 1300349166 is not an official ING contact number, indicating a phishing attempt designed to harvest personal information from unsuspecting callers.
Another report describes 1300 349 166 as a robocall - an automated dialling system with no genuine purpose beyond mass contact attempts. This contributor answered and identified the call as spam with no real message or offer.
Why This Number Matters
The combination of phishing voicemails and robocall activity from 1300 349 166 is particularly concerning because the number uses a 1300 local-rate format, which appears legitimate to many Australians. Scammers exploit this trust by impersonating well-known financial institutions like ING. The phishing tactic - instructing recipients to call back - is designed to make you initiate contact, lowering your guard and increasing the likelihood you'll provide sensitive details when someone answers.
What to Do If You Receive a Call from 1300 349 166
If 1300 349 166 calls you:
- Do not: Call the number back, provide any personal information, or respond to voicemail instructions to contact the number
- Do: Hang up immediately, verify bank details independently by looking at your bank statement or official website, block the number on your phone
- Verify independently: If the call claims to be from ING, contact ING directly using the number on your card or their official website - never use a number provided by an incoming caller
What to Do If You Receive a Voicemail from 1300 349 166
Phishing voicemails from 1300 349 166 are designed to manipulate you into calling back. Do not follow the voicemail instructions.
- Do not: Return the call to 1300349166, assume the message is legitimate, or provide information when you do call back
- Do: Delete the voicemail, block the number, verify any claimed issue by contacting your bank directly using official contact details
- Report it: Forward the voicemail details to the ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au)
How to Report 1300 349 166
If you receive calls or voicemails from 1300 349 166, help protect other Australians by reporting:
- Scamwatch: scamwatch.gov.au - report phishing attempts and impersonation scams
- ACMA: acma.gov.au - report robocalls and unwanted contact
- Your bank: Contact ING directly to report the phishing attempt impersonating their service
- Reverseau: Report your experience with 1300 349 166 on Reverseau to help other contributors identify this number
Help others by sharing your experience with 1300 349 166!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Feels like a robocall, just spam
Voicemail instructing to call 1300 349 166, but that's not an official ING number, trying to harvest info
Help others by sharing your experience with 1300 349 166!
WRITE A REVIEWFrequently Asked Questions
Is 1300 349 166 a real ING customer service number?
No. One contributor verified that 1300 349 166 (1300349166) is not an official ING contact number. ING's legitimate customer service numbers can be found on your bank statement or ING's official website. Never use a number provided by an incoming caller to verify banking information.
Why did the voicemail from 1300 349 166 ask me to call back?
The phishing strategy behind 1300 349 166 is to get you to initiate contact. When you call back, a scammer can impersonate bank staff and manipulate you into revealing personal details. This tactic works because you called them, lowering your natural guard. Always contact your bank using official numbers, never numbers from voicemails.
What is a robocall and why am I receiving them from 1300 349 166?
A robocall is an automated dialling system that contacts multiple people with recorded or minimal messages. One contributor identified 1300 349 166 as robocall spam - the caller answered but provided no genuine purpose. Robocalls often test whether a number is active or attempt to gather data for phishing campaigns.
How do I block 1300 349 166 on my phone?
Most Australian phones allow you to block numbers directly. On iPhone: open the Contacts app, find 1300349166 in your call history, tap the info icon, and select 'Block this Caller'. On Android: open the Phone app, find 1300 349 166 in your call log, tap the three dots, and select 'Block number'. Check your specific phone manufacturer's support for detailed steps.
Should I report 1300 349 166 to my bank?
Yes. If 1300 349 166 claimed to represent ING, contact ING directly using the number on your card to report the phishing attempt. Banks track spoofed numbers and phishing attempts targeting their customers. You should also report 1300 349 166 to Scamwatch and the ACMA.
Why do scammers use 1300 numbers like 1300 349 166?
1300 numbers appear legitimate to Australian callers because they're commonly used by real businesses and banks. A number like 1300 349 166 looks official and trustworthy, making people more likely to answer or call back. Scammers exploit this trust by impersonating banks like ING. Always verify contact numbers independently rather than trusting caller ID or voicemail instructions.