- Scam
One contributor reported a scam call from 08 7942 3404 (0879423404) claiming a crypto wallet password reset and requesting personal details.
Crypto Wallet Impersonation Reports for 08 7942 3404
A contributor has reported receiving a call from 08 7942 3404 (also written as 0879423404) in which the caller claimed the recipient's crypto wallet password had been reset. The caller then requested confirmation of personal details, a classic impersonation tactic targeting cryptocurrency account holders.
This Northern Territory-based number, allocated to Symbio Networks Pty Ltd as a local service, was used to attempt credential harvesting from a cryptocurrency user. The caller's approach of stating a password reset as justification for requesting personal information is a common social engineering technique designed to create urgency and bypass normal security awareness.
What the Caller from 08 7942 3404 Claimed
The caller told the recipient that their crypto wallet password had been reset and then immediately pivoted to requesting confirmation of personal details. This two-step approach is deliberate - the fake password reset serves as pretext to justify why authentication details are needed. The caller did not identify themselves or name any legitimate cryptocurrency platform.
No mention was made of which specific wallet service (Coinbase, Kraken, local Australian exchanges, or personal wallet software) was allegedly affected. This vagueness is typical of impersonation attempts, as specificity can be checked and refuted by the target.
What to Do If You Receive a Call from 08 7942 3404
If 08 7942 3404 calls you with a similar claim:
- Do not: Confirm, repeat, or provide any passwords, seed phrases, private keys, or account details
- Do not: Return the call to the number that contacted you
- Do not: Click any links or download anything the caller suggests
- Do: Hang up immediately and contact your cryptocurrency exchange or wallet provider directly using the official contact number or website
- Do: Check your crypto accounts by logging in directly (not via any link provided) to confirm whether your password has actually been reset
- Do: Block 0879423404 on your phone to prevent future calls from this number
How to Report 08 7942 3404
If you receive a scam call from 08 7942 3404, report it through multiple Australian channels:
- Scamwatch - scamwatch.gov.au - report the impersonation attempt and any details about what was requested
- ACMA - acma.gov.au - lodge a complaint about the scam call with the Australian Communications and Media Authority
- ReportCyber - cyber.gov.au - if any financial loss occurred or credentials were compromised, report to the Australian Cyber Security Centre
- Your cryptocurrency exchange or wallet provider - notify them immediately of the impersonation attempt and check whether your account has been compromised
- Reverseau - help protect other Australians by reporting your experience with 08 7942 3404 in the Reverseau community
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Told me my crypto wallet password had been reset, wanted me to confirm details
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WRITE A REVIEWFrequently Asked Questions
What should I do if I already gave details to the caller from 08 7942 3404?
Act immediately. Change your cryptocurrency wallet password using a device that has not been compromised (a different phone or computer). If you provided your seed phrase or private keys, transfer any funds from that wallet to a new secure wallet immediately. Monitor the original wallet for unauthorised transactions. Report the impersonation to your cryptocurrency exchange via their official support channels and to Scamwatch at scamwatch.gov.au. If 0879423404 called you, document the call details for your report.
Why would a scammer claim my crypto password was reset?
It creates false urgency and provides a pretext to request your credentials. Cryptocurrency platforms do not typically call users to confirm passwords - they use email or in-app notifications instead. By claiming a reset already occurred, the caller from 08 7942 3404 makes it seem logical that you would need to provide new details. This psychological manipulation bypasses the instinct to refuse requests for passwords.
Is 08 7942 3404 connected to a real cryptocurrency exchange?
No. The single report indicates the caller did not identify themselves as representing any specific cryptocurrency platform. The number 0879423404 is allocated to Symbio Networks Pty Ltd as a local service in the Northern Territory - not to any cryptocurrency exchange. Legitimate exchanges contact users via verified email or in-app messages, never unsolicited calls asking for passwords.
What if I receive a call from 08 7942 3404 in future?
Hang up immediately without engaging with the caller. Do not confirm or deny anything. Block 0879423404 on your phone to prevent future contact from this number. If you use a cryptocurrency exchange, log into your account directly (using your device's browser or official app, not any link from the call) and verify your password and two-factor authentication settings are unchanged. If you need to contact your exchange, use the official support number on their website.
Should I report this to the police?
You can report the scam attempt to the Australian Federal Police via their Cybercrime Online Reporting Portal at afp.gov.au, but priority should be reporting to Scamwatch (scamwatch.gov.au) and ReportCyber (cyber.gov.au). If financial loss has occurred or your cryptocurrency was stolen, file a report with your local police station as well. Always report calls from 08 7942 3404 to both Scamwatch and Reverseau to help protect other Australians.
How can I protect my crypto accounts from calls like this in future?
Remember that legitimate cryptocurrency exchanges and wallet providers never call unsolicited asking for passwords, seed phrases, or account details. Enable two-factor authentication on all cryptocurrency accounts. Use a password manager to store unique, strong passwords so you never need to repeat them verbally. If you receive any unexpected contact about your accounts, hang up, and call the provider directly using the number on their official website - not any number from the unsolicited call. Do not answer calls from unknown numbers like 0879423404.