- Scam
One contributor reports 04 9750 8324 (0497508324) as NBN Technical impersonation attempting remote access scam with fake laptop error claims.
NBN Tech Support Impersonation Reports for 04 9750 8324
A single contributor has reported receiving a call from 04 9750 8324 (also written as 0497508324) claiming to represent NBN Technical. The caller used impersonation tactics to gain trust, stating there were errors on the recipient's laptop that required remote access to fix. This Telstra mobile number represents a common scam pattern targeting Australian households through technical support deception.
What the Caller from 04 9750 8324 Claimed
The contributor reported the caller had a thick Indian accent and specifically claimed affiliation with NBN Technical. Rather than discussing NBN connection issues, the caller pivoted to alleging laptop errors and requesting remote access to the device. This is a classic technical support scam tactic - using a recognised brand name (NBN) to establish credibility, then claiming computer problems as justification for gaining remote control of the victim's system.
Caller Behaviour and Approach
What makes this call from 0497508324 notable is the combination of impersonation with a request for device access. The caller did not claim the NBN service itself was faulty, but instead used NBN affiliation as an entry point to discuss unrelated computer issues. This bait-and-switch approach is designed to catch recipients off-guard and exploit the assumption that a call about NBN must be legitimate.
What to Do If You Receive a Call from 04 9750 8324
If 04 9750 8324 calls you:
- Do not: Grant remote access to your computer, provide personal information, or return the call
- Do: Hang up immediately, block the number, and verify any NBN issues directly via the official NBN website or your service provider
- Remember: NBN Technical and legitimate service providers will never ask for remote access via unsolicited calls
How to Report 04 9750 8324
If you receive a scam call from this number, report it to the relevant Australian authorities:
- Scamwatch (scamwatch.gov.au) - report the scam attempt with details of what was claimed
- Australian Communications and Media Authority (ACMA) at acma.gov.au - lodge a formal complaint about the scam call
- ReportCyber (cyber.gov.au) - if the scammer attempted to access your device or obtain personal information
- Reverseau - contribute your report to help other Australians identify this number
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What Our Users Reviewed
Claimed to be from NBN Technical, thick Indian accent, wanted to remote in to fix laptop errors
Help others by sharing your experience with 0497 508 324!
WRITE A REVIEWFrequently Asked Questions
Is 04 9750 8324 a real NBN number?
No. The contributor who reported 0497508324 confirmed the caller falsely claimed to represent NBN Technical. Legitimate NBN support will contact you through official channels listed on the NBN website, not random mobile numbers like 04 9750 8324. If in doubt, hang up and call NBN directly using the number on your bill or the official NBN website.
What happens if I give remote access to someone calling from 04 9750 8324?
Granting remote access to 0497508324 or any unsolicited caller puts your entire device and personal data at serious risk. Scammers can steal passwords, banking credentials, personal photos, and sensitive documents. They may also install malware or lock you out of your device. The report about 04 9750 8324 shows this number was used specifically to request remote access.
Why did the caller claim to be from NBN?
Scammers impersonate NBN because it's a trusted Australian service that most households use or know about. By claiming affiliation with 04 9750 8324, the caller attempted to bypass your natural scepticism about the call. Once they had your attention, they pivoted to the actual scam - requesting computer access under false pretences.
Should I call 04 9750 8324 back?
No. Do not call back 0497508324 under any circumstances. Returning the call confirms your number is active and may result in more calls from this or similar scam numbers. If you're concerned about a legitimate service issue, contact the organisation directly using an official number from your bill or their website.
What should I do if I already gave remote access to 04 9750 8324?
Act immediately: change your passwords from another device, monitor your bank accounts, contact your bank directly (using a number on your card or official website), run antivirus software, and consider notifying Scamwatch (scamwatch.gov.au) and ReportCyber (cyber.gov.au). If you provided banking details or personal information to the caller from 0497508324, also contact your bank's fraud team.
Can I block 04 9750 8324 on my phone?
Yes. Most smartphones allow you to block individual numbers. On iPhone, open the call from 0497508324 in your recent calls, tap the info icon, and select 'Block this Caller'. On Android, tap the number and select 'Block number'. After blocking 04 9750 8324, the number cannot call or message you. However, the scammer may use different numbers, so remain cautious of all unsolicited calls claiming to be from NBN or other services.