- Scam
Community report for 04 9364 8705 (0493648705): Caller impersonated Commonwealth Bank, requested card details to 'cancel cards'. Identified as scam.
Commonwealth Bank Impersonation Report for 04 9364 8705
A contributor has reported receiving a call from 04 9364 8705 (also written as 0493648705) where the caller claimed to represent Commonwealth Bank. The caller requested the recipient's card details under the pretext of cancelling cards. The contributor immediately recognised this as a scam and did not provide any information.
This report highlights a common impersonation tactic where scammers pose as major Australian banks to extract sensitive financial information. The 0493648705 number is a Telstra mobile, which scammers often use because mobile numbers appear less suspicious than business landlines.
What the Caller from 04 9364 8705 Requested
According to the report, the caller from 04 9364 8705 claimed to be from Commonwealth Bank and specifically asked for card details. The pretext given was that the cards needed to be cancelled. This is a direct red flag because legitimate banks never request sensitive information like card numbers, PINs, or CVV codes over an unsolicited call.
The contributor's immediate suspicion and refusal to engage is the correct response. Scammers using 0493648705 or similar numbers rely on creating urgency or authority to pressure people into sharing details before they have time to verify.
Why This Tactic Works (And Why It Shouldn't)
Bank impersonation remains effective because callers reference real institutions and often know basic details about how banking works. They may reference card security, fraud prevention, or account management to sound credible. However, the fundamental rule remains: Commonwealth Bank and any legitimate financial institution will never ask for full card details, passwords, or PINs via an unsolicited call.
If 04 9364 8705 or a similar number calls claiming to be your bank, the safest action is to hang up and call your bank directly using the number on the back of your card or from the official bank website.
What to Do If You Receive a Call from 04 9364 8705
If 04 9364 8705 (0493648705) calls you:
- Do not: Answer unexpected calls from numbers you don't recognise, provide card details or PINs, confirm personal information, or trust caller ID alone
- Do: Let the call go to voicemail, hang up immediately if the caller claims to be from your bank, call your bank directly on the number from your card to verify, and block the number if it calls repeatedly
- Remember: Legitimate banks will never request sensitive financial information over an unsolicited call
How to Report 04 9364 8705
If you receive a similar call from 04 9364 8705 or another suspicious number:
- Report to Scamwatch at scamwatch.gov.au with details of the call, what was requested, and when it occurred
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au for illegal telemarketing or scam calls
- Contact Commonwealth Bank directly to report the impersonation and check if there are any fraudulent activities on your account
- Report the number on Reverseau to help warn other Australians about 0493648705
- If you believe your personal information has been compromised, monitor your bank accounts closely and consider placing a fraud alert with credit reporting bodies
Help others by sharing your experience with 0493 648 705!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
claimed to be Commonwealth Bank, wanted my details to cancel cards, obviously a scam
Help others by sharing your experience with 0493 648 705!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer call from 04 9364 8705 pretending to be Commonwealth Bank?
Scammers impersonate banks because they have instant credibility and can create urgency around card security. By calling from 04 9364 8705 (a mobile number), they appear less official than a business line, yet the Commonwealth Bank name overcomes this suspicion. Once you share card details with the caller from 0493648705, they can drain your account or use the information for fraud.
Is 04 9364 8705 actually from Commonwealth Bank?
No. 04 9364 8705 (0493648705) is a Telstra mobile number, not a Commonwealth Bank customer service line. Legitimate Commonwealth Bank calls come from published business numbers on the back of your card or the official website. If you're unsure, hang up and call the bank directly using their official number.
What should I do if I already gave details to the caller from 04 9364 8705?
Contact Commonwealth Bank immediately using the number on your card or statement. Tell them you received a call from 0493648705 claiming to be the bank and that you shared card details. Ask them to review your account for unauthorised transactions, freeze your cards, and monitor for fraud. They can also advise on additional security steps.
Can I block 04 9364 8705 on my phone?
Yes. Most phones allow you to block numbers directly from your call history. After you block 04 9364 8705 (0493648705), calls from that number will go straight to voicemail or be rejected. However, scammers often use different numbers, so blocking a single number is helpful but not a complete solution.
Why do banks never ask for card details over the phone?
Banks follow strict security protocols precisely because phone calls are not secure channels. If 04 9364 8705 or any number asks for your card number, PIN, CVV, or online banking password over a call, it's a scam. Your bank only needs to verify your identity with information you set up during account opening, never your full card details.
How can I verify if a call claiming to be from Commonwealth Bank is real?
Always hang up and call Commonwealth Bank directly. Use the number on the back of your card, your statement, or the official website. Do not use any phone number the caller provided. Once you reach the official bank line, you can ask if they attempted to contact you. This is the only reliable way to verify if a call from 04 9364 8705 (0493648705) or any number was legitimate.