0490 401 039: Scam Call from Impersonator Claiming to be Customs Department

• Scam

The number 0490 401 039 has been reported as a scam call from an impersonator claiming to be from the customs department. Learn how to handle calls from this number and protect yourself from scams.

Understanding the Nature of Calls from 0490 401 039

The phone number 0490 401 039 / 0490401039 has recently gained attention due to user reports indicating it is linked to a scam. Specifically, callers are posing as representatives from the customs department, with the intention of misleading individuals using various tactics.

Analysis of User Reports

According to a report from 8 August 2024, a recipient of the call stated that the caller claimed to be from the customs department and immediately inquired whether the person could speak Mandarin. When the recipient indicated they could not, the caller abruptly ended the conversation, only saying "sorry." This behaviour raises significant red flags regarding the legitimacy of the call.

Classification of the Number

Based on the feedback received, it is evident that 0490 401 039 / 0490401039 falls under the category of a scam call. The tactics employed—pretending to be from a reputable government department and attempting to communicate in a language the recipient does not understand—are typical of deceptive scam calls aimed at exploiting unsuspecting individuals.

Types of Scams Involved

Scammers impersonating government officials typically seek to instil fear or urgency in the recipient, potentially looking for personal information or attempting to steal funds through various means, such as creating false debts or penalties. The common tactic of language barriers only adds to the mysterious nature of such scams.

How to Handle Calls from 0490 401 039

• Do not engage: If you receive a call from this number, do not provide any personal details or engage in conversation.
• Hang up: It is advisable to hang up the phone if you suspect the call is a scam.
• Report the call: Consider reporting the number to consumer protection agencies or using resources like Reverseau for further investigation.
• Educate yourself: Familiarise yourself with common scam tactics to avoid falling victim in the future.

It is essential for individuals to stay vigilant and informed about potential scams, especially when they involve claims from unofficial sources. Utilise tools such as Reverse Phone Lookup Australia to identify unrecognised numbers and gain peace of mind when dealing with suspicious calls. Remember, if you’re ever in doubt about a caller’s identity or intentions, it's better to err on the side of caution.