- Spam
One contributor reports 04 9000 1584 (0490001584) calling repeatedly about plan changes with callback requests, despite being on the Do Not Call Register.
Callback Request Spam from 04 9000 1584
A contributor has reported repeated calls from 04 9000 1584 (also written as 0490001584) using callback request tactics. The caller claims to be contacting about changing the recipient's plan, but refuses to clarify their organisation and persists despite being told they're on the Do Not Call Register.
What distinguishes this activity is the multi-number approach - the contributor reports receiving calls from different numbers multiple times a day, all with the same message about plan changes. This pattern suggests coordinated dialling from a campaign rather than a single caller.
What Callers from 04 9000 1584 Say
The contributor reported that callers from 0490001584 specifically mention changing the recipient's plan. When questioned, they deny selling anything, yet continue calling despite explicit requests to stop. The caller's reluctance to identify their organisation or purpose is a key red flag noted in the report about 04 9000 1584.
The vague "plan change" claim paired with the callback request tactic suggests an attempt to get the recipient to initiate contact, which is a common strategy in spam campaigns to bypass telemarketing restrictions.
Call Pattern and Frequency
The contributor reported receiving multiple calls daily from 04 9000 1584, originating from different numbers. This high-frequency approach suggests automated or semi-automated dialling rather than genuine customer service. The calls came through as answered calls, meaning they successfully connected despite the recipient's Do Not Call Register status.
What to Do If You Receive a Call from 04 9000 1584
If 04 9000 1584 calls you:
- Do not: Return the call to the number provided, answer on subsequent attempts, or engage with their plan change claims without verifying independently
- Do: Let calls go to voicemail, block the number immediately, verify any legitimate plan changes by contacting your provider directly using their official customer service number
- Do not: Provide personal information, banking details, or plan information to unknown callers
- Do: Check your actual Telstra account online or call Telstra's official number to confirm whether your plan has genuine changes pending
Do Not Call Register Protection
The contributor in this report was already registered on the Do Not Call Register when receiving calls from 0490001584. This indicates the caller is either ignoring the register or using techniques to circumvent it. Telstra mobile customers like yourself should not be receiving unsolicited marketing calls about plan changes from external parties.
How to Report 04 9000 1584
If you receive similar calls from 04 9000 1584 or the associated numbers:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate telemarketing breaches and can take enforcement action
- File a complaint with the Do Not Call Register at donotcall.gov.au if you're listed and still receiving these calls
- Report the pattern to Scamwatch at scamwatch.gov.au if you believe it's part of a broader scam campaign
- Contact Telstra directly to report the calls and request they investigate the source
- Share your experience on Reverseau to help other Australians identify this number
Help others by sharing your experience with 0490 001 584!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Keeps calling about changing my plan, calls from different numbers multiple times a day. says they're not selling but won't stop. I'm on the do not call register
Help others by sharing your experience with 0490 001 584!
WRITE A REVIEWFrequently Asked Questions
Why is 04 9000 1584 calling about plan changes if they say they're not selling?
The contributor's report about 0490001584 reveals a contradiction in the caller's claims. Attempting to change someone's plan is a sales activity, even if the caller denies actively selling. This inconsistency is a warning sign that the caller may be misrepresenting their true purpose or organisation. When 04 9000 1584 calls, always verify independently with your provider before accepting any changes.
Is it legal for 04 9000 1584 to call me if I'm on the Do Not Call Register?
No. The contributor's report specifically noted they were on the Do Not Call Register when receiving calls from 0490001584. Telstra mobile customers should not receive unsolicited marketing calls from external parties. Repeated calls from 04 9000 1584 to registered numbers breach Australian telemarketing rules and should be reported to ACMA.
Why does 04 9000 1584 call from multiple different numbers?
Using different numbers for repeated calls is a known spam tactic to avoid blocks and detection. The contributor's report of receiving calls from 0490001584 and other associated numbers throughout the day suggests this is a coordinated campaign using multiple dialling channels. This pattern makes it harder for individuals to block the source and indicates a larger operation.
What should I do if I've already engaged with a caller from 04 9000 1584?
If you've already spoken to 0490001584 or provided information, monitor your account closely for unauthorised changes. Contact Telstra directly using their official customer service number to verify your plan status and request a review of any recent activities. Do not call back 04 9000 1584 or any associated numbers, as that confirms your number is active.
Can I block 04 9000 1584 on my Telstra mobile?
Yes. On most Telstra mobiles, you can block 0490001584 directly through your phone's call-blocking settings. However, since the report indicates 04 9000 1584 calls from multiple numbers, you may need to block each number individually as they appear. Report patterns to ACMA for investigation into the broader campaign.
Who should I contact if the calls from 04 9000 1584 continue?
Report to ACMA (acma.gov.au) if calls from 0490001584 persist after blocking, as this indicates potential Do Not Call Register breaches. Also contact Telstra directly so they can investigate whether 04 9000 1584 is operating through authorised resellers or third-party campaigns using their network. Scamwatch (scamwatch.gov.au) should also be notified if you suspect it's part of a broader scam.