0489 992 153: Suspicious Caller Impersonating Telstra

• Scam

Received a call from 0489 992 153? This number appears to be suspicious, with claims of being from Telstra. Learn how to handle such calls effectively.

Identifying the Caller: 0489 992 153

The phone number 0489 992 153 / 0489992153 has recently raised significant concerns among Australian residents. Reports indicate that this number is being used by a caller who claims to represent Telstra, one of Australia’s leading telecommunications companies. However, based on user experiences, we classify this call as suspicious and potentially fraudulent.

The Caller’s Claims

On 17th March 2025, a user reported that they received a call from this number where the caller asserted they had “multiple reports” linked to the user's internet IP address and wanted to provide assistance. The user, who does not utilise Telstra’s services, found these claims dubious. This inconsistency raises red flags, suggesting the caller may not be who they claim to be.

Why It's Likely a Scam

• Impersonation: Scammers often impersonate legitimate companies to gain the trust of their targets.
• Inconsistent Information: Legitimate service providers usually contact their own customers. If you do not have a Telstra account, this call is suspicious.
• Pressure Tactics: Scammers often apply pressure to prompt immediate action. Be cautious when pressured to divulge personal information or make rapid decisions over the phone.

How to Deal with Suspicious Calls

If you receive a call from 0489 992 153 / 0489992153 or a similar number, here are steps you can take:

• Do Not Engage: If the caller claims to be from a company you do not deal with, do not engage in conversation.
• Verify Independently: Contact the company directly using official contact methods (like their website) if you’re ever in doubt about a claim.
• Report the Number: Report any suspicious calls to the Australian Communications and Media Authority or suitable consumer protection agencies.
• Use Reverse Phone Lookup: If you’re unsure about a caller, a Reverse Phone Lookup Australia can help identify the source of the number.

In summary, given the characteristics of the call from 0489 992 153 / 0489992153, it would be wise to treat it as fraudulent. Stay vigilant against potential scams, and utilise services like Reverseau to stay informed about who you're speaking with. Remember, the best defence is caution – do not provide personal information unless you are absolutely sure of who is on the other end of the line.