0489 953 901: Scam Alert - Debt Collection Phone Call

• Spam

Beware of calls from 0489 953 901, reported as a debt collector regarding outstanding payments to Optus. Read our guide on handling such calls and protecting yourself against potential scams.

Understanding Calls from 0489 953 901

The phone number 0489 953 901 / 0489953901 has recently come under scrutiny by users and has been flagged as a suspicious connection associated with debt collection calls. According to a report dated 15 May 2023, a member of the public recounted their experience with this number, identifying it as a debt collector claiming to recover outstanding payments owed to Telstra’s subsidiary, Optus.

Classification: Scam

Based on user feedback, we classify 0489 953 901 / 0489953901 as a scam, particularly revolving around debt collection practices. These types of scams often target unsuspecting individuals, employing tactics that may appear legitimate to extract payments without proper documentation or verifiable claims. The potential victim reported a lack of any formal paperwork or correspondence from Optus to substantiate the claim of a debt owed, further raising red flags about the legitimacy of the call.

Identifying Debt Collection Scams

• Insistence on immediate payment without providing written proof of the debt.
• Failure to identify themselves or their organization clearly.
• Using aggressive language or creating urgency in their demand for payment.

In legitimate cases, a debt collector is mandated to provide substantial evidence of any owed amount. If you receive a call from 0489 953 901 / 0489953901 or any similar number requesting urgent payment, it’s crucial to remain calm and take the following steps:

How to Handle Such Calls

• Don't disclose personal information: Keep your personal and financial information private until you verify the legitimacy of the call.
• Request Documentation: If they claim you owe money, ask for written proof detailing the debt.
• Investigate: Use Reverseau to conduct a reverse phone lookup in Australia to see if others have reported this number as a scam.
• Report it: If you're convinced that it's a scam, report the number to the Australian Competition and Consumer Commission (ACCC).

Remember, if you ever feel uncomfortable or uncertain about a phone call, it's better to err on the side of caution. Staying informed and vigilant is key to avoiding falling victim to scams. Protect yourself by using resources like Reverseau to check who called you in Australia. Stay safe!