0489 953 428: Scam Alert - Telemarketer Posing as Heat Pump Service

3-min Read33 Reports

  • Suspicious
  • Scam
  • Uncertain
  • Spam

Be cautious of the number 0489 953 428, as it has been reported as a potential scam caller linked to telemarketing and fraudulent offers. Learn how to handle such calls effectively.

Identifying the Scam: 0489 953 428

The phone number 0489 953 428 has been frequently reported by users across Australia, raising red flags as a suspected scam. The calls, purportedly from heat pump services, often lack a message, create confusion, and ask personal questions that place them squarely in the realm of telemarketing and potential fraud.

User Experiences and Analysis

Numerous reports describe a consistent pattern where callers engage in silent or delayed responses, leaving recipients feeling perplexed and compelled to hang up. Some users have noted that the caller claims to be affiliated with state rebate programs, such as "go green" initiatives or just general inquiries regarding heat pumps. However, these claims often mask an ulterior motive that users have discerned from their experiences.

Common Scam Techniques

  • Silence and Delays: Many users reported an unsettling silence when they picked up the call, leading them to believe they're dealing with an automated system or a ghost call.
  • Invasive Questions: Some conversations involved questions about the user’s hot water service and systems, which can be a tactic to gather personal information dishonestly.
  • Urgency and Pressure: One user described the caller pressuring them to act on claims of suspicious transactions, which is a classic tactic used in many scams to evoke fear and compliance.

Classification of Calls and Recommendations

Based on the overwhelming feedback from users, 0489 953 428 is categorically classified as a scam number, primarily posing as a telemarket service. The greetings of “hello” combined with the heavy use of silence often bore hallmarks common in scam operations, likely interested in data collection rather than providing legitimate services.

If you receive a call from this number:

  • Do not provide any personal information.
  • Consider blocking the number to prevent future calls.
  • Check for any unusual activity related to your accounts, especially if you engaged with the caller.

Protecting Yourself Against Phone Scams

In the fight against phone scams in Australia, it’s vital to stay informed and sceptical of unsolicited calls. Use services like Reverseau for a quick analysis of who called you and their legitimacy. Remain vigilant and share your experiences; together, we can keep our community safe from troublesome phone calls.


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Ratings Distribution

2.5 out of 5
5 Stars 0%
4 Stars 12%
3 Stars 42%
2 Stars 24%
1 Star 21%

What Our Users Reviewed

M
Mitchelle

When I answered this call, there was a significant delay before a voice with an Asian accent finally greeted me. It felt suspicious, so I decided to hang up and block the number.

A
Averill

This caller is a time-wasting scammer! They have called me multiple times without leaving any messages. When I finally returned their call, it took a long time for them to answer. They pretended to be an agent for a VIC hot water system but didn't actually listen to my questions. It felt like they were just reading from a script and trying to rush through a lot of information without addressing my concerns.

H
Hopgood

This number has called me multiple times over the past couple of days. I chose not to answer, and they have failed to leave any voicemail messages, making it difficult to determine their intention.

H
Heavener

I noticed that I had a couple of missed calls from this number today, along with several recent calls from numbers starting with the prefix 0489. However, I don't answer calls from unfamiliar numbers unless they leave a voicemail. Thank you, Reverse AU, for providing this platform!

C
Carpentier

I really appreciate the Reverse AU website! Thanks to everyone who posted comments about this number. I answered the call but only heard silence for a moment before it connected to a woman. I felt uncomfortable and decided to hang up. I have since blocked the number.

F
Frew

Another call. No message left.

H
Humes

I just received a phone call from this number but decided not to answer it. It seems to be a spam call, so I have blocked the number on my mobile phone.

B
Bruggeman

When I answered the call, there was only silence and the sound of breathing on the other end. Feeling uneasy, I hung up and decided to block the number.

A
Anonymous

Heat pump, asked what are you using gas or electric? Definetely a scam.

A
Anonymous

Scam.

K
Knigge

They called me asking repeatedly if I could hear them and then hung up. They had my first name, leading me to believe they may have obtained personal information from a data leak. I strongly advise blocking this number; do not answer their calls.

E
Edelstein

Scam.

Claiming to be apart of a state program called go green. Asked about hot water. Knew my name.

They hung up when I asked questions about go green.

A
Anonymous

Received a call from a man asking about our hot water service heat pump. I answered a couple of questions - including how old the pump was. When I said I thought it was about 3 years old, he said 'I think you are lying' and hung up on me. Don't answer this number!

C
Carley

I received a phone call regarding heat pump rebates. However, I was unable to talk at that moment since I was at work. I cannot verify if this is a legitimate offer or not.

P
Prezioso

An unknown number recently called me but did not leave a message. I suspect it's spam, so I decided to block the number.

M
Moorefield

It was obvious this call came from a call center due to the typical signs like a delay in response and clicky background noise. I didn’t speak, nor did they, and then the call just disconnected. I think if I had said cheerfully, "Hi, John Smith here, what can I do for you?" they would have responded.

P
Prada

Definitely a spam caller.

Be careful!

A
Anonymous

Most likely a scam call. It is not available when I called back. Be careful when they call your name.

M
Marrow

Called. Picked up but then they hang up.

G
Gaudin

This number called me once, but I didn’t answer, and they went straight to voicemail. It seems like it could be spam.

C
Conquest

Purporting to represent eBay. Said that a suspicious transaction for $500 was being made and that the money would come out of my account immediately if Idid not follow callers instructions. Wanted me to write a bunch of letters and numbers in my browser and press enter. Told them I would contact eBay myself and sort it out. Was not happy with my answer. Said I had to act now. I said thanks and goodbye.

L
Ludlam

The caller rang my phone and went straight to voicemail without leaving a message. It's quite annoying, and I suspect it's a marketing call.

A
Anonymous

Rung but did not leave message.

S
Schouten

This number has been repeatedly calling me, but I haven't answered any calls. Each time, they don’t leave a voicemail message, which makes me suspicious of their intentions.

C
Coursey

I answered this call, but no one spoke on the line, and then the call ended abruptly. I suspect it may have been telemarketers regarding some Heat Pump rebate scheme.

B
Blackmore

The caller contacted me to discuss hot water rebates and proceeded to ask about the type of hot water system I have. The questions seemed odd, and I hung up out of concern.

S
Sellers

Called then didn't leave a message. Scam call.

G
Gaskell

Eventually, a male voice spoke when I answered the call, but as I said hello repeatedly, he hung up. It appears to be a call center.

S
Sallie

I answered the call, and the caller just said "hello" multiple times but did not leave a message afterward.

E
Earley

Rang and left no message-so its a scam.

M
Mike

I chose not to answer this call, and no message was left.

L
Lipka

When I answered there was silence at the other end for 20 seconds and then it started ringing, at which time I hung up.

F
Farrel

I received a call from the number 0489 953 428, which purportedly was from a company related to Heat Pumps. However, they did not leave a voicemail, leaving me unsure of their intentions.


Help others by sharing your experience with 0489 953 428!

WRITE A REVIEW