- Uncertain
- Legit
- Suspicious
- Spam
The phone number 0489 926 495 - 0489926495 belongs to TKW Research, which conducts important health surveys on behalf of the Victorian Department of Health. This article provides insights into this legitimate caller and tips for handling survey-related calls.
Overview of 0489 926 495 - 0489926495
The number 0489 926 495 - 0489926495 is associated with TKW Research, conducting research surveys on behalf of the Victorian Department of Health. Mainly known for conducting the Victorian Population Health Survey (VPHS), this call can be legitimate but prompts mixed reactions from the public. Understanding how to manage calls from this number is key.
Legitimacy of the Caller
Based on multiple reviews, we can classify this number as a legitimate survey caller. The TKW Research calls aim to gather data for crucial health statistics that can assist governmental policy and planning. While some users experience disappointment related to the survey conditions, they confirm its authenticity.
Survey Information
Reports state that the survey primarily targets residents living in Victoria aged 18 and over. Key takeaways from the surveys include:
- The survey focuses on health status, wellbeing, lifestyle habits, and more.
- Participation is voluntary, and individuals can choose to opt-out of any question without explanation.
- The results contribute valuable insights for health policymaking.
What to Do if You Receive a Call from 0489 926 495 - 0489926495
If you receive a call from this number:
- Assess your willingness to participate in surveys. Many individuals have expressed concerns regarding cold calls, so it’s valid to decline.
- Take note if any sensitive information is requested that seems unusual. Legitimate calls should respect participant privacy.
- If frustrated with unnecessary interruptions or have complaints, consider reporting it to the Department of Health's hotline at 1800 658 830.
Always use your discretion when responding and know that other reporting platforms or Reverse Phone Lookup Australia can help you identify similar numbers quickly.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Got the call, had the time to do the survey, explained I live homeless on the first question, was told I couldn't be part of the survey without a residence and got hung up on.2.02 pm 21st july 2025, bit disappointed in sellective conditions and scope of the survey.
TKW Research, on behalf of the Department of Health, is currently conducting the 2022 Victorian Population Health Survey (VPHS) – a mobile phone survey. The survey is conducted annually and has been running since 2001.
You may have received a voicemail saying:
“I am calling from TKW Research in Seaford on behalf of the Victorian Department of Health.
We are calling mobile phones to contact people living in Victoria, aged 18 and over, to conduct an important study about health and wellbeing issues. The results will be used for policy, planning and research purposes, to improve the health of the Victorian population.
Please call the Department on 1800 658 830 if you would like to schedule an appointment at a time that is convenient to you, otherwise we will try to call back at another time. Thank you.”
About the Survey.
The Victorian Population Health Survey gives an annual assessment of the health status and wellbeing of adults living in Victoria and provides key information about the health of the population such as smoking, exercise, healthy eating and mental health.
The Survey’s findings will be used to inform evidence-based policy development and strategic planning across the Department of Health, other government departments, and the wider community.
If you decide to take part in the survey, you can choose not to answer a particular question if you do not wish to do so. You do not have to give a reason for not answering a question.
If you want more information on the survey, you can call the Department’s hotline number on 1800 658 830 or visit their website here.
To learn more about how your data is kept confidential and safe, you can read TKW’s privacy policy here, and the Health Department’s privacy policy here.
This number interrupted my international call, causing it to drop, which was very annoying. It makes me wonder why we even participate in a country-wide census when the Australian Bureau of Statistics seems to be mismanaged.
I reside in a rural area of Victoria where access to health services is limited. I recently completed a survey that took about 30 minutes of my time because I believe that sharing our needs is crucial for improvement. Although the survey seemed like a good opportunity to address our concerns, I found it was not as specifically focused on our local issues as I had hoped. There were only a few questions that could truly encourage meaningful feedback.
I received a call claiming to be a Department of Health Survey. I have no interest in participating in cold calls or surveys.
Help others by sharing your experience with 0489 926 495!
WRITE A REVIEWFrequently Asked Questions
What is the phone number 0489 926 495 used for?
The number 0489 926 495 is used by TKW Research to conduct surveys for the Victorian Department of Health.
Is 0489 926 495 a scam or spam number?
No, 0489 926 495 is a legitimate number used for health surveys, not a scam or spam.
Who called me from 0489 926 495?
Calls from 0489 926 495 are made by TKW Research on behalf of the Victorian Department of Health for the Victorian Population Health Survey.
How should I handle a call from 0489 926 495?
If you receive a call from 0489 926 495, decide if you want to participate in their survey. You can decline to answer any questions.
What should I do if I find the calls annoying?
If the calls from 0489 926 495 are disturbing, you can call the Department of Health at 1800 658 830 to express your concerns.
Can I trust the caller from 0489 926 495 with my personal information?
As a legitimate survey caller, TKW Research should keep your data confidential. Still, it's wise to employ caution when disclosing personal information.