- Scam
- Spam
- Suspicious
- Uncertain
- Unknown
Community reports for 04 8990 4272 (0489904272): Telstra impersonation scams and daily robocalls from similar 0489 numbers targeting multiple family members.
Telstra Impersonation and Robocall Reports for 04 8990 4272
Contributors have flagged 04 8990 4272 (also written as 0489904272) for impersonation tactics and coordinated robocall activity. One report describes a caller claiming to represent Telstra who became aggressive and abusive when the recipient didn't immediately engage. Another contributor has experienced a persistent campaign involving multiple calls daily from similar 0489 numbers, with the caller now attempting to contact family members including the recipient's wife.
The pattern suggests this number may be part of a broader campaign rather than an isolated incident. The impersonation claim combined with robocall behaviour and escalating contact tactics across household members indicates organised calling activity.
What Callers from 04 8990 4272 Claim
The confirmed impersonation report indicates the caller claimed affiliation with Telstra. When the recipient responded with a non-committal sound, the caller became frustrated and swore at them, then disconnected. This behaviour suggests the caller may be using automated systems to screen responses and escalating to aggressive tactics when they detect hesitation or lack of engagement.
One contributor also noted receiving calls from an Indian-accented caller, though the specific claim made during that interaction wasn't detailed. The pattern of multiple similar 0489 numbers calling the same household at consistent times (around 4 PM daily) suggests automated dialling systems distributing calls across a range of numbers within the same prefix.
Call Patterns and Timing
A contributor documented receiving a series of calls from multiple 0489-prefixed numbers every day around 4 PM. They reported blocking over 20 different numbers from this range before the caller adapted their approach and began contacting family members. This escalation pattern - moving from the primary target to household contacts - is characteristic of coordinated campaign behaviour rather than random spam calling.
The calls came through as answered calls, indicating the contributor's phone was ringing (not silent/robocall hang-ups), though the robocall tactic classification suggests automated dialling systems are generating the initial contact.
What to Do If You Receive a Call from 04 8990 4272
If 04 8990 4272 calls you:
- Do not: Confirm your name, phone number, or personal details; engage with requests for account information or verification; return the call or respond to follow-up contact attempts
- Do: Let the call go to voicemail, hang up immediately if they claim to be Telstra or another company, verify any legitimate claims by contacting Telstra directly using the number on your bill or their official website (telstra.com.au)
- If contacted about family members: Alert those family members to the calling campaign and coordinate blocking strategies
- Block the number: Add 0489904272 to your phone's blocked list and watch for similar 0489 numbers calling from different variations
What to Do If You Receive an SMS from 04 8990 4272
If you receive a text message from 04 8990 4272 or similar 0489 numbers:
- Do not: Click any links or attachments, reply to the message, or call any numbers provided in the SMS
- Do: Delete the message immediately, block the sender, and forward the SMS to 0429 999 888 (the national spam reporting service)
- Report as spam: Keep a record of the date and time for your own reference in case the pattern escalates
How to Report 04 8990 4272
If you've received calls from 04 8990 4272 or similar 0489 numbers:
- Report to ACMA (Australian Communications and Media Authority): acma.gov.au - submit complaints about unsolicited calls and impersonation scams
- Report to Scamwatch: scamwatch.gov.au - if the caller claimed to represent Telstra or another organisation, file a detailed report of the impersonation attempt
- Register with Do Not Call: donotcall.gov.au - to opt out of telemarketing and reduce call volume (though this may not stop scam robocalls)
- Report to your phone provider: Contact Telstra directly to report the impersonation attempt and ask about additional call-blocking options
- Add to Reverseau: Share your experience on Reverseau to help other Australians identify this calling campaign and protect their families from similar contact attempts
Help others by sharing your experience with 0489 904 272!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Got a call from Indian caller
Claimed to be Telstra. when I responded with 'mhmmm' they got frustrated and swore at me
Series of calls from 0489 numbers every day around 4 PM, blocked over 20 of them, now contacting my wife
Called offering government rebate for hot water tanks, insisted I not check online, demanded my details, reckon it's an Indian scammer
Unfamiliar number, didn't answer. I get lots of spam so checked but found nothing. Will block if no callback in 24 hours
Calls regularly but never leaves a message, blocked them now
Let these ring without answering, if no message I don't call back, clients have my message service
Answered the call but they hung up immediately
tried to scam my grandmother posing as her bank, demanded bank details, threatened police call when she refused
This number called my mobile today it lite up read and telling me spam so I didn't anserw so I blocked it.
Appears to be scammers, number disconnected when I tried calling back but they keep calling again a day later
Called Saturday October 15 2022 at 2:45 PM, rang about ten times, found on scam website with multiple complaints
This number keeps changing and they call me repeatedly
Definitely scam, number disconnected when called
Keeps calling around dinner time, pressuring about solar rebate. Hung up when I mentioned being senior sergeant
Called during dinner, went to voicemail, no message left
Answered in Russian, they hung up immediately, calls back same thing with different languages
Caller asked if I have solar panels, mentioned a government rebate for a second one
Indian scam centre claiming to be solar rebate scheme.
Called at 8:20 PM and woke me up, phone flagged as potential fraud, didn't answer
Called at dinner time, no message left, looks like a scam so blocked it
Silent call, called back and got disconnected message
Called numerous times, hangs up when I answer, still gets through even after blocking
Missed call, no voicemail, blocked the number
Tried calling back, line was disconnected
Missed call, called back 30 seconds later and number was disconnected. Very sketchy
Called back 30 mins after missing their call, number was disconnected
Help others by sharing your experience with 0489 904 272!
WRITE A REVIEWFrequently Asked Questions
Why do callers from 04 8990 4272 claim to be Telstra?
One contributor reported that the caller from 04 8990 4272 claimed affiliation with Telstra. This is a common impersonation tactic used in scams because Telstra is Australia's largest telco, making the claim appear credible. If someone calls claiming to be Telstra, always hang up and verify by calling Telstra directly on 133 200 or visiting telstra.com.au. Never provide account details or passwords to unsolicited callers, even if they claim to be Telstra.
What should I do if 0489904272 keeps calling multiple family members?
The escalation to family members indicates a coordinated campaign. All household members should block 04 8990 4272 and watch for similar 0489 numbers. Report the pattern to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au) to help authorities track the campaign. Consider enabling call screening features on your phones and ask your provider about additional protections. Document the dates and times of all calls as evidence of the pattern.
Is 04 8990 4272 a legitimate Telstra number?
No. While the number is allocated to a mobile service provider (Pivotel Satellite), community reports indicate it has been used for impersonation scams claiming to be Telstra. Telstra's legitimate customer service numbers are listed on telstra.com.au. If you need to contact Telstra, always initiate the call yourself using an official number from your bill or their website, never respond to unsolicited calls claiming to be Telstra.
Why are there so many calls from different 0489 numbers at the same time?
One contributor reported receiving calls from multiple 0489-prefixed numbers every day around 4 PM, blocking over 20 different variations. This pattern suggests automated robocall systems distributing contact attempts across a range of numbers to avoid simple blocking strategies. When callers adapt to blocking by contacting family members instead, it indicates the campaign is being monitored and adjusted in real-time.
What does it mean that 04 8990 4272 is allocated to Pivotel?
The number 0489904272 is registered to Pivotel Satellite Pty Limited, a satellite communications provider. However, allocation data doesn't confirm who is actually using the number to make calls. Scammers often spoof numbers or use compromised accounts. The fact that the number appears in community reports claiming Telstra affiliation while allocated to a different provider is a red flag suggesting impersonation or account compromise.
Should I answer if 04 8990 4272 calls again?
No. One contributor who responded with a non-committal sound ('mhmmm') to a caller from 04 8990 4272 claiming to be Telstra experienced immediate aggression and swearing. Do not engage with the call - let it go to voicemail. If you do answer by accident, hang up immediately without confirming any details. Block 0489904272 permanently and report the number to ACMA at acma.gov.au.