0485 856 197 - Scam Alert: Fake Commonwealth Bank Survey

• Legit
• Scam

0485 856 197 is reported as a scam number, sending fraudulent Commonwealth Bank survey messages. Protect yourself by avoiding engagement with this number and reporting it accordingly.

Analysis of Phone Number 0485 856 197

The phone number 0485 856 197 / 0485856197 has raised significant concerns among users who report it as a scam, particularly impersonating a customer survey from the Commonwealth Bank. Such scams often aim to gather personal information under the guise of legitimate feedback requests, exploiting unsuspecting victims and potentially compromising their data.

Understanding the Scam

This number sends SMS texts claiming to be a customer experience survey regarding interactions with the Commonwealth Bank's Security department. This is a classic example of phishing, where scammers lure individuals into providing confidential information by masking their motives in a perceived reputable context.

Reasons for Classification as a Scam

• Value of Feedback: Genuine surveys from banks usually do not originate from unknown or unsolicited numbers.
• Duplicative and Generic Messages: Users noted the same message repeatedly, which suggests it is automated and not personalised.
• Timing Post-Transaction: The timing of these messages, following transactions, raises suspicion that they are a direct tactic to exploit customer engagement.

How to Handle Calls from This Number

If you receive SMS or calls from 0485 856 197 / 0485856197, it is advised to:

• Avoid Responding: Do not engage with the SMS or provide any personal information.
• Report the Number: Alert your bank and report the number to Scamwatch Australia to help prevent further scams.
• Utilise Reverse Phone Lookup: Use services like Reverseau of Reverse Phone Lookup Australia to investigate unfamiliar numbers and verify their legitimacy.

Conclusion

In light of these reports, 0485 856 197 / 0485856197 should be regarded as a scam number. Remember to stay vigilant and protect your private information by verifying any requests for feedback or personal details.