0482 090 282: Scam Alert - "Mum, my phone is broken" Scam

• Scam

Beware of calls from 0482 090 282, known for being associated with the "mum, my phone is broken" scam. Learn how to recognise these calls and handle them safely.

Identifying the Scam

The phone number 0482 090 282 / 0482090282 has been flagged by several users as part of a common scam that targets unsuspecting individuals by impersonating a loved one, typically a child claiming to be in distress. These scam calls often begin with a message along the lines of "Mum, I broke my phone," aiming to manipulate the recipient into offering assistance or sending money.

Understanding User Reports

Numerous reports have surfaced, with users confirming the nature of the scam. For example, a user on 17 October 2022 reported receiving a call from this number and identified it as part of the "mum, my phone is broken" scheme. Another individual reported on 20 October 2022 that they had also received a call with the same narrative and mentioned that the number may have been hijacked.

Categories and Implications

This particular phone number can be classified as a scam, specifically targeting parents and guardians through emotional manipulation. Scammers use fake identities to create a sense of urgency and foster a feeling of concern, prompting recipients to take swift action, often without verifying the identity of the caller.

How to Handle Such Calls

• Stay Calm: If you receive a call from this number, do not panic. Take a moment to assess the situation.
• Verify Identity: Ask questions that only your family member would know. Do not provide personal information until you are certain of the caller's identity.
• Do Not Send Money: If the caller requests money or personal details, it’s best not to engage. You can always reach out to your family member directly using a known number to confirm their situation.
• Report the Number: If you believe you’ve encountered a scam, report the number to local authorities or through platforms like Reverseau for further investigation.

Being cautious and aware of potential scams can help protect you and your loved ones from these emotionally manipulative schemes. Always trust your instincts and stay informed on how to handle suspicious calls effectively.