- Scam
- Legit
- Uncertain
- Spam
- Suspicious
Community reports for 04 8109 5701 (0481095701): Callers impersonate BUPA requesting card details for alleged missed payments. Verify directly with BUPA before sharing any information.
BUPA Impersonation Reports for 04 8109 5701
Multiple contributors have flagged 04 8109 5701 (also written as 0481095701) for impersonation of BUPA, Australia's major health insurance provider. Seven reports specifically describe callers claiming to represent BUPA and requesting payment details. The pattern is consistent across reports: callers reference a missed or overdue payment and attempt to collect card information under the guise of payment verification.
One detailed report illustrates the scam technique. A contributor received a call from 0481095701 claiming to be from BUPA about a missed payment. The caller requested card details "for verification," but the contributor became suspicious and independently called BUPA's official number (13 41 35). When contacting BUPA directly, they discovered the company already had the card on file and simply confirmed the payment without requiring the contributor to repeat any details to the original caller. The contributor noted they were "so glad" they didn't provide card information to the person who called from 04 8109 5701.
This experience reveals a critical difference: legitimate BUPA representatives will never request card details over the phone during an incoming call. The scammer's insistence on "verification" is a red flag. Several other contributors reported shorter interactions where callers simply claimed to be BUPA without providing verifiable details, and at least one voicemail presented a generic, non-personalised message about a missed subscription payment.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Called 0481095701. They asked for my card details for missed payment they said they will need to verify my card details then I hung up to call 134135 Bupa phone number and they just asked if they can use my card they got in their file then I said yes then immediately they processed my payment without asking for my card details. I’m so glad I didn’t give my card details to the person who called me from 0481095701.
Reckons it's BUPA calling about missed payment, cleared it online but people saying it's not legit
Call with no voicemail left
Bupa scam call trying to trick me
Picked up, silent, like no one's there
Pretending to be BUPA
Answered but just silence, like talking to a ghost
Called reminding me about some unpaid premium
Recorded message saying Bupa subscription payment was missed, generic not personalized, might be legit as I manage affairs for a protected person through Public Trustee who was late on this about a year ago, verifying
Unknown number to me so not answered.
Unfamiliar number, didn't answer
Called me several times about a year ago with no message, started calling again recently, still no messages
Voicemail claimed to be from BUPA, have doubts about legitimacy
Keeps calling, never leaves voicemail
Most likely a scam.
Unknown number to me so not answered. But thanks to previous reports I now know who they pretend to be.
Spam call. Manipulates Smart ID on Samsung Devices to show as Bupa Health Insurance.
Caller claiming to be from Bupa health insurance
Received a call from this number. It was a recorded message saying I had missed a payment on my BUPA health insurance. I checked and I am up to date on payments, so suspect this to be a scam mobile number.
Claimed I missed my automatic BUPA payment,
I can see on my statement that it has been paid.
So this is 100% a scam call.
Phishing call pretending to be from BUPA health insurance. Does not leave a message. Blocked.
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WRITE A REVIEWFrequently Asked Questions
Should I give my card details if 04 8109 5701 calls claiming to be BUPA?
No. One contributor received a call from 0481095701 requesting card details for a "missed payment verification," but when they called BUPA directly on 13 41 35, BUPA already had the card on file and processed payment without needing the details repeated. Legitimate BUPA representatives will not ask for full card details during unsolicited incoming calls. Always hang up and call BUPA's official number to verify any payment issues.
Why does 04 8109 5701 keep calling without leaving voicemails?
Several contributors reported repeated calls from 0481095701 with no voicemail messages, sometimes spanning months with recent resumption of calls. Silent calls combined with BUPA impersonation claims suggest this is not a legitimate collection attempt. Legitimate BUPA payment reminders typically include specific account information and clear messaging, not repeated silent or vague calls.
What happened when contributors answered calls from 0481095701?
Reports from 04 8109 5701 vary. Some contributors heard only silence, describing it as "like talking to a ghost." Others reached someone claiming to represent BUPA asking about missed payments or requesting card details. The inconsistency across calls from 0481095701 suggests either robocall infrastructure cycling through scripts or different scammers using the same spoofed number.
Could 04 8109 5701 be a legitimate BUPA collection number?
Unlikely. While one contributor mentioned their account was genuinely overdue through Services Australia (Public Trustee arrangement) and received a generic voicemail from 0481095701, the overwhelming pattern across 21 reports indicates this is not how BUPA contacts customers. Legitimate BUPA payment reminders include specific account details, personalised information, and never request full card details during incoming calls. Always independently verify using BUPA's official contact details.
What should I do if 04 8109 5701 calls me about a BUPA payment?
Hang up immediately without providing any information. If you genuinely have a BUPA account and are concerned about payments, contact BUPA directly using the number on your membership card or their official website rather than the number displayed on caller ID. Do not call 04 8109 5701 back, as this confirms your number is active and may lead to more calls.
Why is 0481095701 impersonating BUPA instead of using a real BUPA number?
Scammers impersonate major organisations like BUPA because Australians trust established health insurers and are more likely to provide payment information when they believe they're speaking to a recognisable company. Using a legitimate-sounding Optus mobile number (0481095701 is allocated to Optus) rather than a known BUPA line makes the scam harder to spot instantly. This is why verifying through official channels is essential.