0480 039 650: Scam Alert – Impersonation from NBN/Telstra

3-min Read4 Reports

  • Scam
  • Spam
  • Suspicious

Calls from 0480 039 650 have been reported as scams where the caller impersonates NBN or Telstra representatives. Learn how to identify such calls and protect yourself.

Understanding the Threat of 0480 039 650

If you've received a call from the number 0480 039 650 / 0480039650, beware – this number has been flagged by numerous users as a scam. Victims of these calls report being contacted by someone claiming to represent National Broadband Network (NBN) or Telstra, attempting to gain access to personal information and technical devices.

How the Scam Works

Those behind this scam are employing underhanded tactics typical of phishing methods, designed to induce panic and urgency. Scammers typically pretend to be representatives of the NBN or Telstra, claiming that you need to update or replace your modem to avoid service interruptions. Here’s a breakdown of common tactics:

  • Impersonation: Scammers masquerade as legitimate representatives of trusted services, with reports indicating they have personal details such as addresses or account information.
  • Urgency: They pressure you into taking immediate action, claiming your service will be disrupted if you don’t comply with their demands.
  • Technical Manipulation: They may ask for remote access to your computer or your existing equipment under the guise of a ‘technical issue’.

User Reports Analysis

User experiences reveal a consistent pattern. Many who answered the call reported the same spiel – a need to facilitate modem updates or exchanges, which were nothing but ploys to extract more personal data or even remote access to devices. On 28 September 2023, one user mentioned that the caller was already privy to their details and utilized them to create a false sense of legitimacy.

Another report, dated 5 October 2023, illustrated how the scammer sought compliance by threatening service disruptions unless the user complied, which clearly aligns with the intense fear-mongering tactics typical of this type of scam.

What to Do If You Receive a Call

Recognising this number's pattern is crucial for safeguarding your personal information. If you receive a call from 0480 039 650 / 0480039650, follow these steps:

  • Do Not Engage: If you suspect spam, it’s best to cut the call short. Do not provide any personal information.
  • Verify Independently: Reach out to your service provider directly through official channels to address any issues.
  • Report the Number: Consider reporting the number for fraudulent behaviour to relevant authorities.

Conclusion

Calls from 0480 039 650 / 0480039650 represent a significant threat to consumers in Australia. Understanding the tactics employed by these scammers is essential for prevention. Always be cautious with incoming calls, especially those that demand immediate action relating to your internet services. Tools like Reverseau can assist in reverse phone lookups to identify untrustworthy numbers, helping you stay informed and secure.


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Ratings Distribution

1.8 out of 5
5 Stars 0%
4 Stars 0%
3 Stars 25%
2 Stars 25%
1 Star 50%

What Our Users Reviewed

K
Kestler

The caller claimed to be from NBN/Telstra, saying I was having problems with my modem and they were ready to issue a refund. However, they wanted me to download files on my computer as part of sending a new modem. When I refused, they started to swear at me.

G
Gillan

I received an incoming call that was labeled 'suspected spam,' so I chose not to answer it. They did not leave a voicemail message.

H
Hicklin

I received a call from this number. He said he was from National Broadband Network and had my postal address and email address. He said he would update the modem, or exchange it for a new one. I said I wouldn't give him my old one until I got the new one. Then he said my National Broadband Network will not work if I don't replace it. I hung up on him.

P
Pender

The caller stated he was from Telstra and insisted that he needed access to my modem for an update; otherwise, it would stop functioning. He had all my personal details, which made me suspicious of his intentions.


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