- Spam
- Scam
- Suspicious
- Legit
- Uncertain
- Unknown
04 8003 6932 (0480036932): 9 scam reports of Energy Australia impersonation with robocalls, requests for personal info, and fake overdue bill claims. Confirmed fraud by callers.
Energy Australia Impersonation Reports for 04 8003 6932
Multiple contributors have reported scam calls from 04 8003 6932 (also written as 0480036932) impersonating Energy Australia. Nine scam reports describe callers claiming to represent the energy provider, with several contributors confirming through direct contact with Energy Australia that the calls were fraudulent. The pattern involves robocalls, requests for personal information, and claims about overdue bills or account issues.
What distinguishes 0480036932 from legitimate Energy Australia contact is the caller behaviour. One contributor who answered a call from 04 8003 6932 was asked for their date of birth and property account details - information Energy Australia should already have on file. When the contributor questioned why this information was being requested, the caller's responses didn't match legitimate verification procedures. Another report describes an automated message claiming to be from Energy Australia, which the recipient verified was not genuine by contacting the actual company directly.
What Callers from 04 8003 6932 Claim
Contributors report that callers from 04 8003 6932 consistently identify themselves as Energy Australia representatives. The specific claims include:
- Outstanding or overdue bills requiring immediate payment
- Account verification requests for date of birth and property details
- Automated messages asking recipients to press 1 to speak with an operator
- Claims about account issues or service suspension risks
One contributor noted the caller from 04 8003 6932 knew their name and suburb, suggesting the scammers may have accessed personal data from breaches or bought lists. However, when asked questions about their account details, the caller's knowledge fell short of what a legitimate Energy Australia representative would have. Multiple reports emphasise that Energy Australia does not contact customers by phone about overdue bills - this was confirmed directly with the company by three separate contributors who received calls from 0480036932.
Call Patterns and Timing
Reports span from April 2024 to December 2025, with activity concentrated in 2025. One contributor reported receiving calls twice daily from 04 8003 6932 even after blocking the number, with persistent voicemail messages left each time. Another contributor received a late-night call with no message left. The voicemail messages are described as automated or recorded, consistent with robocall patterns.
The channel breakdown shows callers are persistent across multiple contact methods - answered calls, missed calls, and voicemail messages. The robocall nature of these messages is evident from reports describing automated introductions and requests to press 1, which are characteristic of mass dialling systems rather than direct agent calling.
What to Do If You Receive a Call from 04 8003 6932
If 04 8003 6932 calls you:
- Do not: Answer if you don't recognise the number; press any key in response to automated prompts; provide personal information, date of birth, or account details; return the call
- Do: Let it go to voicemail; block the number immediately on your phone; if you're uncertain, hang up and call Energy Australia directly using the number on your bill or their official website to verify the call was legitimate
- If already engaged: Hang up immediately if you've shared personal information and contact Energy Australia directly to report the call
What to Do If You Receive an SMS from 04 8003 6932
If you receive an SMS from 0480036932:
- Do not: Click any links in the message; reply to confirm your number is active; follow any instructions to verify account details or payment information
- Do: Delete the message; block the number; forward the SMS to 0429 999 888 (the ACMA spam reporting number) with the full message details; report it on Reverseau if you haven't already
How to Report 04 8003 6932
Multiple Australian government and industry resources can help:
- ACMA (Australian Communications and Media Authority): Report the number and any SMS messages at acma.gov.au. Include details about when the call occurred, what was said, and which company they impersonated. For SMS, forward to 0429 999 888.
- Scamwatch: Lodge a detailed report at scamwatch.gov.au describing the impersonation, any personal information requested, and the specific claims made about your account or bill.
- Energy Australia directly: Contact Energy Australia on 13 24 68 or through their website to report the fraudulent calls using their name. They track impersonation patterns.
- Do Not Call Register: Register your number at donotcall.gov.au if you haven't already, though this won't stop scammers.
- Reverseau: Contribute your experience on this page to help other Australians identify 04 8003 6932 and protect themselves from similar calls.
Help others by sharing your experience with 0480 036 932!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Picked up and they hung up immediately
Claiming to be Active Solutions, called for a survey, just spam
called late at night, no message
Even after blocking, they ring twice a day and leave messages, flat-out scam
0480 036 932.
Call her I think it’s a scam.
Not a legitimate caller from energy Australia.
They asked me date of birth. I provided to them. And then They asked me which property I have Account with energy. Australia. I asked them. You should have that in your record. Why you ask me and then I hang up.
Caller claimed to be from Energy Australia, didn't sound right
Got the usual intro from energy australia, waiting on an operator, fair enough
Left a taped voicemail, calling from an Aussie number
Spam call asking to press 1, checked with Energyaustralia and they confirmed they don't contact about overdue bills by phone, immediate block
Claimed to be Energy Australia, checked with them directly and confirmed it wasn't them
Checked this number with Energy Australia and they confirmed no record of it, likely a scam
Was from Energy Australia, confirmed by calling official customer service, asked them to stop calls
Misdial from this number today, didn't answer yesterday cause I thought it might be a scam
Automated message claiming to be from Energy Australia, checked my account and it was fine, called them and they confirmed it was a scam
Energy Australia claiming I owe bill for property I sold 4-5 years ago. keep getting emails even though new owners live there. frustrating but legitimate debt collection
Energy Australia voicemail saying it's important to continue, press 1 to proceed, got multiple
Claimed to be from Energy Australia, pretty sure it's a scam
Robocall pretending to be Energy Australia threatening disconnection. not their customer
Claimed to be Energy Australia, very persistent, never leaves voicemail
Persistent calls claiming to be Energy Australia, contacted Energy Australia and they confirmed no accounts, definitely a scam
Call claiming to be from a company reaching out to someone who has never been a customer, seems suspicious
This number belongs to Energy Australia about overdue account notifications
Robotic voice read out my name, said something about court, claimed to be Energy Australia, asked me to press 1. Aggressive typical scam
Called claiming to be related to my account, verified with Energy Australia and it's a scam
Same number called 3 days in a row, robotic voice said my name but seems dodgy
Claiming to be Amazon, just logged into my account and found no outstanding payments
Three calls over two days, didn't answer any. Reports online say it's associated with scams. Caller knew my full name, which is concerning since I'm not an Energy Australia customer
Caller pretended to be from Energy Australia, asked me to call back to continue. Seems like a scammer
aggressive robocall claiming to be Energy Australia, said possible disconnection, knew my name but my bill's paid, getting these calls regularly
Voicemail claiming to be Energy Australia, instructed to press 1, deleted it
Two calls from the number in two days and always an automated message saying it is Energy Australia. Based on the comments below and that Energy Australia are not loikely to call from the same mobile number twice, Im confident it won't be Energy Australia.
Automated message claiming to be Energy Australia, addressed me by full name. I'm not their customer. Message said important do not hang up, hung up instead
Caller claimed to be from Fake Energy Australia, seems suspicious
called as Energy Australia, verified with official number to be scam, caller knew my name
It’s a scam trust me it’s fake.
Acting like energy Australia when I’m not even a account holder don’t fall for it the company has there own number why would they call you private or with a cell phone number.
This number is being used by Energy Australia. Legitimate caller.
Help others by sharing your experience with 0480 036 932!
WRITE A REVIEWFrequently Asked Questions
Is 04 8003 6932 actually from Energy Australia?
No. Three separate contributors have confirmed with Energy Australia directly that 0480036932 is not an official company number. Energy Australia confirmed they have no record of this number and that the calls are fraudulent. While some reports mention legitimate Energy Australia contact, the overwhelming evidence from multiple callers who verified with the actual company shows 04 8003 6932 is used by scammers impersonating Energy Australia.
Why is 0480036932 calling me about an overdue bill?
One of the key claims from callers using 04 8003 6932 is that you have an outstanding bill. However, Energy Australia has confirmed they do not contact customers by phone about overdue bills - this is how you can identify the call as fraudulent. If you have a genuine Energy Australia debt, they'll contact you by email, letter, or through your online account, not via robocalls from 0480036932. Always verify any bill-related claims by calling Energy Australia directly on 13 24 68.
What personal information are callers from 04 8003 6932 trying to get?
Contributors report that callers from 0480036932 request date of birth and property account details. One caller even claimed to already know this information but then asked for it anyway - a classic scam pattern. Never provide personal information to unsolicited callers, even if they claim to represent your energy provider. Legitimate companies already have this information on file and won't ask for it over the phone as verification.
Should I press 1 if 04 8003 6932 leaves an automated message?
No. Do not press 1 or any key in response to automated messages from 0480036932. Contributors report these automated prompts asking them to press 1 to speak with an operator are part of a robocall scam. Pressing 1 confirms your number is active and monitored, which can lead to more calls. Instead, hang up and block the number immediately.
Can I stop 0480036932 from calling me?
Block 04 8003 6932 immediately on your phone using your phone's native blocking feature or through your carrier. One contributor reported the number kept calling even after blocking, so persistence may be needed. You can also register with the Do Not Call Register at donotcall.gov.au, though scammers frequently ignore this. Reporting the number to ACMA at acma.gov.au helps authorities track scam operations.
What should I do if I already gave information to a caller from 04 8003 6932?
If you've shared personal information like date of birth, account number, or property details with a caller from 0480036932, contact Energy Australia immediately on 13 24 68 to report the call and confirm your account security. Monitor your account for unauthorised activity. If you shared banking or payment details, contact your bank directly. Lodge a report with Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au with full details of what information was shared.