- Scam
Community reports for 04 7863 2812 (0478632812): Callers with thick Indian accent impersonating delivery services, requesting bank details to confirm packages.
Impersonation Reports for 04 7863 2812
Two contributors have flagged calls from 04 7863 2812 (also written as 0478632812) for impersonation and suspicious requests. Reports indicate callers with a thick Indian accent falsely claiming to represent delivery or parcel services, then requesting sensitive banking information from recipients.
One contributor who answered the call from 0478632812 reported the caller specifically asked for bank details under the pretext of confirming a package delivery. This tactic exploits the commonality of online shopping and parcel tracking to appear legitimate, making recipients more likely to comply.
What Callers from 04 7863 2812 Say
According to community reports, callers from 04 7863 2812 open with claims about a package requiring confirmation or delivery issues. The caller then transitions into requesting bank details, claiming this information is needed to process or confirm the parcel.
Contributors note the caller's thick Indian accent and the direct request for banking information as red flags. One report explicitly describes this as "total scam", suggesting the contributor recognised the tactics as fraudulent during the call.
Report Patterns and Timing
Both reports about 04 7863 2812 were submitted within a short timeframe in late October 2025, suggesting potential campaign activity. The calls came through an Optus mobile number, which may indicate either SIM spoofing or a compromised mobile account used for scam purposes.
Community submissions indicate this is a low-volume pattern so far, but the specific impersonation and banking request tactics align with known delivery scam operations targeting Australian shoppers.
What to Do If You Receive a Call from 04 7863 2812
If 04 7863 2812 calls you:
- Do not: Provide bank details, card numbers, or any financial information over the phone
- Do not: Confirm personal details the caller already knows
- Do not: Trust caller ID alone - scammers can spoof delivery company numbers
- Do: Hang up immediately if asked for financial information
- Do: Verify delivery status directly via the retailer's website or app using a number you find yourself
- Do: Block 0478632812 if the call repeats
How to Report 04 7863 2812
If you receive impersonation calls from 04 7863 2812 or 0478632812, report them to Australian authorities:
- Scamwatch (scamwatch.gov.au) - Report delivery and impersonation scams
- ACMA (acma.gov.au) - Report illegal telemarketing and scam calls
- ReportCyber (cyber.gov.au) - Report cybercrime and fraud
- Reverseau - Add your own report to help other Australians identify this number
If you shared any financial information with callers from 0478632812, contact your bank immediately to flag potential fraud risk on your accounts.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Warning not to answer, apparently a scam
Thick Indian accent asking for bank details to confirm package, total scam
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WRITE A REVIEWFrequently Asked Questions
What do callers from 04 7863 2812 ask for?
According to community reports, callers from 04 7863 2812 (0478632812) claim to be from a delivery or parcel service and ask for bank details to confirm or process a package. This is a common delivery scam tactic. Never provide financial information over the phone.
How can I verify a real delivery parcel claim?
If you're unsure about a delivery from 0478632812, hang up and contact the retailer directly using a phone number from your order confirmation email or their official website. Real delivery companies will never ask for bank details over the phone.
Is 04 7863 2812 really from an Optus account?
The number 04 7863 2812 (0478632812) is registered as an Optus mobile, but scammers frequently spoof or hijack legitimate mobile numbers to appear trustworthy. The Optus account may be compromised. Do not assume legitimacy based on the provider alone.
What should I do if I already gave bank details to 04 7863 2812?
Contact your bank immediately if you shared account or card details with callers from 0478632812. Report the incident to Scamwatch (scamwatch.gov.au) and ask your bank to monitor your account for unauthorised transactions.
Can I block 04 7863 2812 on my phone?
Yes, most Australian phones allow you to block numbers. If 0478632812 calls repeatedly, add it to your block list or contact your provider (in this case Optus) to request the number be blocked on your account.
Why do these callers have an Indian accent?
Many delivery and banking impersonation scams are run from overseas call centres. The accent alone isn't definitive proof, but combined with unexpected requests for bank details from 04 7863 2812, it's a strong warning sign to hang up and verify through official channels.