- Suspicious
- Unknown
Community reports for 04 7827 8399 (0478278399): callers impersonating SES requesting $550 donations and accessing personal information from social media.
SES Donation Scam Reports for 04 7827 8399
Three contributors have reported calls from 04 7827 8399 (also written as 0478278399) involving fraudulent SES fundraising requests. The pattern is consistent: callers request $550 donations purportedly to support the State Emergency Service. One contributor noted the caller appeared to have accessed personal information from their Instagram account, raising concerns about data harvesting alongside the donation demand.
The calls come from an Optus mobile number, which lends false legitimacy to what appears to be a coordinated donation scam. Contributors who received calls from 0478278399 report the callers were direct and specific about the donation amount, with no hesitation in asking for payment.
What Callers from 04 7827 8399 Say
Two separate reports describe callers requesting exactly $550 for SES support. In both instances, the caller initiated the donation request immediately upon connection, with no preamble or organisational verification offered.
What distinguishes one report about 0478278399 is the caller's apparent knowledge of the recipient's social media presence. The caller referenced Instagram and asked about fundraising activities, despite the recipient operating no business. This combination of personal information access and unsolicited donation demand suggests the caller may be cross-referencing public social media profiles with phone number databases to target individuals.
How Scammers May Have Your Contact Details
The fact that a caller from 04 7827 8399 knew a recipient's Instagram account suggests possible data sourcing. Scammers may compile contact lists from:
- Public social media profiles linked to phone numbers
- Data breaches from apps or websites requiring phone number registration
- Contact lists purchased from third-party brokers
- Phone number directories or reverse lookup services
If you've received calls from 0478278399 asking for donations after seeing your social media activity, your contact details may be part of a harvested dataset.
What to Do If You Receive a Call from 04 7827 8399
If 04 7827 8399 calls you requesting a donation:
- Do not: Provide payment details, agree to any donation, or confirm personal information
- Do not: Answer follow-up questions about your business, income, or social media presence
- Do: Hang up immediately without further engagement
- Do: Block the number to prevent repeat calls
- Do: Verify directly with the SES through their official website or phone number if you wish to confirm legitimacy
Legitimate charities do not cold-call requesting specific donation amounts without prior relationship or solicitation. The SES website (ses.org.au) provides official donation channels and contact information.
Verify Before Donating to Any Charity
If a caller from 0478278399 or any unknown number asks for donations:
- Contact the charity directly using contact details from their official website, not the phone number provided by the caller
- Ask for the caller's name, employee ID, and callback number, then verify independently
- Check the Australian Charities and Not-for-profits Commission (ACNC) register at acnc.gov.au to confirm the organisation is registered
- Be suspicious of callers who know personal details from your social media but claim to represent organisations you've never contacted
How to Report 04 7827 8399
If you received a call from 04 7827 8399 requesting a donation:
- Report to ACMA: File a complaint with the Australian Communications and Media Authority at acma.gov.au. Include the date, time, and content of the call.
- Report to Scamwatch: Lodge a detailed report at scamwatch.gov.au, which tracks charity fraud and donation scams nationally.
- Report to Reverseau: Contribute your experience to this phone number on Reverseau to help other Australians identify the scam.
- Report to your telco: Contact Optus (the provider of 0478278399) to report the fraudulent use of their network.
Each report strengthens the evidence against 04 7827 8399 and helps authorities take action.
Help others by sharing your experience with 0478 278 399!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Asked for $550 donation to support the SES
Asked for $550 donation for the SES
Called asking about fundraising, but I don't run a business, and he seemed to know my Instagram
Help others by sharing your experience with 0478 278 399!
WRITE A REVIEWFrequently Asked Questions
Is the SES really fundraising by calling 04 7827 8399?
No. The State Emergency Service does not conduct unsolicited cold-calling campaigns requesting $550 donations. Contributors who received calls from 04 7827 8399 (0478278399) reporting SES fundraising requests were targeted by scammers impersonating the charity. Always verify charity requests by contacting the organisation directly through their official website.
How did the caller from 0478278399 know my Instagram username?
One report about 04 7827 8399 indicates the caller referenced the recipient's Instagram account, suggesting the scammer cross-referenced public social media profiles with harvested phone numbers. Scammers purchase or compile contact lists from data breaches, public directories, or social media scraping. Review your privacy settings and consider limiting phone number visibility on social media profiles.
What should I do if I already gave money to 04 7827 8399?
If you've paid money to a caller from 0478278399, report it immediately to your bank and request a chargeback if you used a card. Report the incident to Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), and Reverseau. Also report to your telco (Optus, in this case) to flag fraudulent activity on the 04 7827 8399 number.
Why is this number still active if it's reported as a scam?
Scammers operating from 0478278399 can rotate through burner phone numbers or use spoofing technology to mask their true identity. Even though 04 7827 8399 is reported on Reverseau, the number may continue in use until authorities intervene. Blocking the number on your phone and reporting to ACMA and Scamwatch are the most effective steps to stop calls.
Can I trust charities that call me unsolicited?
Unsolicited charity calls requesting specific donations, especially from unknown numbers like 0478278399, should be treated with extreme caution. Legitimate charities typically respect Do Not Call preferences and provide verifiable contact information. Always initiate contact yourself by visiting the charity's official website or calling a number you find independently, not one provided by an incoming caller.
What's the difference between this spam and other scams?
Calls from 04 7827 8399 combine charity impersonation with personal information requests, suggesting a multi-stage scam. The caller uses harvested personal details (like Instagram handles) to appear credible, then requests payment. This is more sophisticated than generic telemarketing spam and warrants immediate blocking and reporting to authorities.