0478 020 969: Scam Alert - Commonwealth Bank Impersonation

• Scam

Beware of calls from 0478 020 969 identified as a scammer impersonating Commonwealth Bank. Learn how to handle this type of call effectively to protect your personal information.

What You Need to Know About 0478 020 969

If you receive a call from 0478 020 969 / 0478020969, it’s vital to take note and proceed with caution. This number has been reported by multiple users as a scam call, most notably claiming to be from the Commonwealth Bank, alerting customers about suspicious transactions on their accounts.

Classification as a Scam

The nature of calls from this number typically involves the caller advising that a significant amount—$1800 in this instance—has been initiated from your account. The common tactic includes instructing the recipient to press a number to confirm or cancel the transaction. This type of scam falls under bank impersonation, which is both alarming and increasingly prevalent in today's digital age.

Recognising the Scam

Understanding how scammers operate can help protect you. Scammers use numbers that often appear legitimate and may even manipulate Caller ID to make it look like they are calling from a reputable institution. However, here are some indicators that this call was a scam:

• Urgency: Scammers create a false sense of urgency to prompt quick action.
• Pressure to Act: The request to press buttons can often lead to further compromised information.
• Lack of Official Identification: Legitimate bank communications typically don’t request information in this manner.

How to Handle a Call from 0478 020 969

If you receive a call from this number, or one presenting a similar script, take these steps:

• Do Not Engage: Do not press any numbers or provide any personal information.
• Hang Up: Once you realise it's a scam, let the call end.
• Report the Number: Use services like Reverseau to report this number, aiding others with Reverse Phone Lookup Australia.
• Contact your Bank: If there's any suspicion of a genuine issue, directly call your bank using their official contact number to clarify.

Conclusion

In summary, 0478 020 969 / 0478020969 is best regarded as a scam number posing as a Commonwealth Bank representative. Remaining vigilant and adopting proactive measures can help safeguard your information and personal finances from falling victim to such scams. Share your experiences and encourage others to be informed—after all, knowledge is our best defence against fraud.