04 6800 0152 - 0468000152: AI Wine Impersonation & Callback Scam

• Scam
• Suspicious

Community reports for 04 6800 0152 (0468000152): AI voice impersonation claiming wine company customer status, callback traps, Optus mobile.

AI Wine Impersonation Reports for 04 6800 0152

Two contributors have reported suspicious activity from 04 6800 0152 (also written as 0468000152), a mobile number registered to Optus. The most recent report describes an AI-generated voice claiming the recipient is an existing customer of a wine company, despite no prior purchase history. The caller used artificial speech synthesis and deliberately avoided answering direct questions about which wineries the supposed account was linked to, a red flag indicating the impersonation was not legitimate.

This type of AI impersonation represents an evolving scam tactic where automated systems contact potential victims claiming existing customer relationships. The goal is typically to establish false rapport before requesting payment details, delivery address updates, or personal verification information under the guise of account management.

What Callers from 04 6800 0152 Say

The AI voice from 0468000152 identified itself as representing a wine company and asserted that the recipient was already a customer. When the contributor questioned which winery or specific account details matched their history, the caller could not provide coherent answers. This evasion of basic verification questions is characteristic of mass-contact scam operations that use AI to reduce operational costs while maximising contact volume.

A second report about 04 6800 0152 documents a missed call with no voicemail left. When the contributor attempted to call back, the number would not connect properly, suggesting either a spoofed or deliberately non-functional callback number designed to trigger curiosity and drive the recipient to call back on information found elsewhere (callback scam trap).

Call Patterns and Timing

The two reports about 0468000152 span several months (September to November 2025), with one being an answered call and one a missed call with callback issues. The missed call with callback resistance suggests the scam operator uses multiple contact attempts across different timeframes, testing which approach generates engagement. The AI impersonation call was answered, indicating the scammer's system successfully connected and delivered its pre-recorded message before the fraud became apparent to the contributor.

What to Do If You Receive a Call from 04 6800 0152

If 04 6800 0152 contacts you:

• Do not: Claim to be a customer if you have no account with the business named, return the call if you missed it, or provide personal or payment details
• Do: Hang up immediately if you hear an AI or robotic voice making claims about accounts you don't have, block the number on your phone, and verify any legitimate business communications directly using official contact details from that company's website
• Specific to AI calls: Legitimate companies do not use AI voices to contact customers about account issues. If a business contacts you with an AI-generated message claiming you're a customer, it is a scam.
• Callback trap warning: Do not attempt to call back numbers that don't connect properly or that you did not initiate contact with originally. If a legitimate business needed to reach you, they would leave a clear voicemail with verifiable information.

How to Report 04 6800 0152

If you receive calls from 04 6800 0152, report the activity to Australian authorities:

• Report the scam to Scamwatch at scamwatch.gov.au, which tracks AI impersonation and wine-related fraud trends
• File a complaint with the Australian Communications and Media Authority (ACMA) at acma.gov.au, particularly for callback scam tactics
• Report the Optus mobile number to the Cybercrime arm of the Australian Federal Police via ReportCyber at cyber.gov.au
• Block 0468000152 on your phone to prevent further contact
• Consider contributing your experience on Reverseau to help other Australians identify this number

Understanding AI Voice Scams

Scammers using AI voices from numbers like 04 6800 0152 are leveraging technology to scale their operations. AI-generated calls can contact hundreds of numbers daily at minimal cost. The AI voice used by this number could not answer basic questions about the supposed wine company, revealing the impersonation was automated rather than a real account representative. If you ever receive a call from 0468000152 or similar numbers claiming you're a customer of a service you never used, you can be confident it's a scam attempt.

Frequently Asked Questions