- Suspicious
Community reports for 04 3385 2691 (0433852691): Contributors report callers falsely claiming to be from Telstra about internet services.
Telstra Impersonation Reports for 04 3385 2691
Two contributors have flagged calls from 04 3385 2691 (also written as 0433852691) for impersonating Telstra. Both callers claimed to be contacting about internet services, but contributors identified the calls as suspicious or outright scams. One reporter specifically noted they don't use Telstra services, making the claim immediately dubious. The calls came from a mobile number registered to Vodafone Australia, raising questions about why a legitimate Telstra representative would contact from a Vodafone mobile.
What Callers from 04 3385 2691 Claim
Contributors who answered calls from 0433852691 report the caller claimed affiliation with Telstra and attempted to discuss internet services. One contributor described the interaction as feeling "fishy" despite the caller's claim. The second contributor noted the caller persisted with talk about internet even though they made clear they don't have Telstra as their provider. Neither contributor reported demands for payment, passwords, or account details, though the pattern suggests the caller was attempting to establish initial credibility before escalating requests.
Call Patterns and Timing
Both reports about 04 3385 2691 came through answered calls rather than voicemail or SMS. The calls occurred within hours of each other in early December 2025, suggesting either a calling campaign targeting multiple numbers or repeated attempts to reach specific contacts. The fact that both callers used the same impersonation approach indicates this may be part of a coordinated campaign using Telstra as the false identity.
What to Do If You Receive a Call from 04 3385 2691
If 04 3385 2691 calls you:
- Do not: Engage with claims about your internet service, confirm account details, or provide personal information
- Do not: Return the call or attempt to verify by calling the number back
- Do: Hang up immediately if the caller cannot verify specific details about your actual account
- Do: Contact Telstra directly using the official number on your bill or their website if you have genuine service concerns
- Do: Block 0433852691 if the number calls again
How to Report 04 3385 2691
If you receive a call from 04 3385 2691 claiming to be from Telstra or another service provider, report it to:
- ACMA (Australian Communications and Media Authority) at acma.gov.au - handle complaints about telemarketing and scam calls
- Scamwatch at scamwatch.gov.au - report suspected scams and impersonation
- Telstra directly - notify them if someone is impersonating their company
- Reverseau - contribute your experience so other Australians can identify this number
Help others by sharing your experience with 0433 852 691!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from Telstra about internet but felt fishy
Claimed to be from Telstra talking about internet, but reporter doesn't use Telstra
Help others by sharing your experience with 0433 852 691!
WRITE A REVIEWFrequently Asked Questions
Why would someone call claiming to be from Telstra if I don't have Telstra services?
Scammers often use cold calling with generic utility company names to see who responds. When you answer 04 3385 2691, they're testing whether you'll engage with the claim. Once you confirm you're a real person, they may escalate to asking for payment, personal details, or remote access. This is why one contributor's immediate recognition that they don't use Telstra helped them identify 0433852691 as suspicious.
What makes a call from 04 3385 2691 different from a real Telstra call?
Legitimate Telstra representatives typically call from Telstra's official phone numbers, not from random mobile numbers like 04 3385 2691. If Telstra needs to contact you, they'll identify themselves with specific account details, not generic internet service talk. A real Telstra agent contacting about your account would know your service type and address without asking vague questions.
Should I call 04 3385 2691 back to verify if it was really Telstra?
No. Never call back a number that called you claiming to be from Telstra or another service provider. If it's a scam, calling back 0433852691 confirms your number is active and may lead to further contact. Instead, contact Telstra directly using the number on your bill or their official website.
What should I do if 04 3385 2691 calls me about my internet?
Hang up immediately. Do not engage with questions about your internet service from this number. If you have genuine concerns about your internet service with any provider, hang up and call them directly using their official contact details. Do not provide any personal information, account numbers, or access details to someone calling from 0433852691.
Why are there only 2 reports for 04 3385 2691 if it's a scam?
Not everyone reports suspicious calls, even when they recognise them as fake. Many people simply hang up on 0433852691 without reporting it. The fact that two separate contributors independently flagged this number with the same Telstra impersonation tactic suggests this number may be used more frequently than reported. If you've received a call from 04 3385 2691, reporting it helps identify patterns.
Is this number definitely a scam or just suspicious?
One contributor categorised 04 3385 2691 as suspicious, the other as a confirmed scam. Both reported the same impersonation tactic - false claim to be Telstra calling about internet services. The suspicious categorisation reflects uncertainty about intent, while the scam categorisation reflects the contributor's conclusion that the false identity indicated fraud. Either way, 0433852691 has been flagged for dishonest caller behaviour and should not be trusted.