0429 109 972: Scam - NBN Disconnection Phishing Call

• Scam

The number 0429 109 972 is reported as a scam call impersonating Telstra regarding NBN disconnections. Learn how to handle calls from this number and protect yourself from potential scams.

Overview of 0429 109 972

The phone number 0429 109 972 / 0429109972 has generated a notable amount of concern amongst users, being classified as a scam call. Reports indicate that this number has been utilised in a phishing attempt, alleging to be from Telstra, suggesting that the recipient's National Broadband Network (NBN) would be disconnected.

Scam Investigation

From user feedback, particularly a report from 19 May 2021, it appears the caller claimed to represent Telstra and encouraged the recipient to press '1' for further information. This is a common tactic used by scammers to extract personal details or instigate payments for fictitious services. A user aptly noted they don't have a Telstra account and, understandably, reasoned this call as a potential scam.

How to Handle Calls from 0429 109 972

• Do Not Engage: If you receive a call from this number, it’s best to hang up immediately. Do not press any buttons as instructed by the caller.
• Report the Call: It’s important to report such numbers to authorities or telecommunication companies to help combat these scams.
• Verify with Your Provider: Call your service provider directly using an official number to confirm the legitimacy of the call.

Protecting Yourself Against Scams

Understanding how these scammers work can protect you from financial and personal harm. Always be sceptical of unsolicited calls, particularly those involving threats or urgent action regarding your services. Utilize tools like Reverseau and Reverse Phone Lookup Australia to validate unknown numbers. If you’ve received a suspicious call, adding the number to the ‘Who Called Me Australia’ registry can warn others in the community.

Stay vigilant and always put your safety first when dealing with unexpected communication.