0428 974 651: Scam Alert - NBN Phishing Attempt

• Scam

Received a call from 0428 974 651? This number is reported as a scam relating to phishing attempts posing as the National Broadband Network. Learn how to handle such calls safely.

Understanding the Scam Call from 0428 974 651

If you've recently received a call from 0428 974 651 / 0428974651, be warned—it is linked to an attempted scam. Specifically, reports indicate that callers identifying as "Celia" from the National Broadband Network (NBN) are using this number to instigate phishing schemes.

Nature of the Scam

The modus operandi involves falsely claiming that your internet connection is unsafe and prompting individuals to access certain links via Google. This is a well-known technique employed by scammers to extract personal information or install malicious software onto the unsuspecting caller's device.

Why this Number is Classified as a Scam

• False Identity: The caller pretends to be from an official entity, which is a red flag for scams.
• Urgency and Fear Tactics: The implication that one's internet connection is 'unsafe' serves to create a panic response, compelling individuals to act quickly without verifying the source.
• Hanging Up: The quick exit after pressure regarding identity signals a lack of legitimacy that further corroborates it as a scam.

How to Handle Calls from 0428 974 651

To ensure you don't fall victim to such schemes, consider the following steps:

• Do Not Engage: If you receive a call from this number, hang up immediately.
• Verify Independently: If concerns about your internet service arise, contact your service provider directly using the contact information provided on their official website.
• Report the Call: Consider reporting the incident to the Australian Cyber Security Centre (ACSC) as well as using platforms like Reverseau for neighbours to be informed about the scam.

It's crucial to remain vigilant when receiving unsolicited calls, especially those that invoke fear regarding safe services like the internet. By staying informed and cautious, you can protect yourself from falling into the traps set by scammers.