0428 780 511: Scam Alert - Phishing Attempt Related to Coles Points

• Spam

0428 780 511 has been reported as a scam number associated with suspicious messages about Coles points. Learn how to handle calls from this number safely.

The number 0428 780 511 / 0428780511 has come under scrutiny recently as multiple users have reported suspicious communications originating from it. This number is classified as a scam, specifically a phishing attempt that aims to deceive users by claiming they have rewards or points that need immediate attention.

According to user reports, particularly one from the 2nd of June, 2024, individuals have received messages stating, "Your Coles points, totaling 3,022, expire today. Time to spend 'em before they're gone!" This tactic is typical of scam operations that attempt to create a sense of urgency, prompting recipients to click on provided links or call back to verify their supposed winnings.

It’s essential to recognise the signs of such scams. In this case, the use of a similar format to typical promotional messages from legitimate stores, like Coles, is a clear indicator of the phishing aspect aimed at gathering personal information or even financial details. Coles would generally not send messaging in this manner, especially using an informal tone with a link included, which can lead to malicious websites.

So, how should you handle a call or message from 0428 780 511? Here are a few tips:

• Do not engage: Avoid responding to the caller or clicking any links. Engaging could signal to scammers that your number is active.
• Verify directly: If you are concerned about your reward points with Coles, contact their official customer service number or check your account through their legitimate website or app.
• Report it: Report numbers suspected of scamming to local authorities or platforms aiding in the detection of spam calls.
• Use Reverseau: For peace of mind, use Reverseau to conduct a reverse phone lookup in Australia and check the legitimacy of any unknown numbers.

In conclusion, it is critical to exercise caution with unknown phone numbers, especially when they prompt urgent responses about rewards or points. Remember that genuine companies like Coles typically communicate through official channels without urgency or pressure. Always stay vigilant to keep your information safe from scams.