0428 332 362: Scam Caller Posing as NBN Support

• Scam

Report on phone number 0428 332 362, flagged as a scam call from someone impersonating NBN support. Learn how to handle such calls and protect yourself.

The phone number 0428 332 362 has garnered attention recently, with multiple reports categorising it as a scam. Specifically, users have reported receiving calls from this number where the caller claims to be from the National Broadband Network (NBN), trying to engage individuals about their NBN modem.

On 25 January 2023, one particularly alarming report surfaced, detailing a call from an individual with a notably strong Indian accent. The caller insisted that they were representing NBN support and urged the recipient to check their modem at home. Upon the realisation that there was no NBN modem present, the call was abruptly terminated, which is a common tactic employed by scammers attempting to deflect further inquiry and avoid detection.

This type of scam is often referred to as a tech support scam, where fraudulent callers impersonate legitimate service providers to extract personal information, gain remote access to devices, or create a sense of urgency that pressures targets into compliance. In this case, their objective may have been to convince the call recipient to provide sensitive information or allow unauthorized access under the guise of "assistance."

So how should individuals handle a call from this number or others like it?

• Do not engage: If you receive a call and suspect it might be a scam, do not provide any personal information or consider the caller's requests.
• Hang up: If the conversation feels off or you find yourself pressured, it is safest to end the call.
• Report the number: Use platforms like Reverseau for a reverse phone lookup in Australia to verify unknown numbers and share your experiences to warn others.
• Stay informed: Regularly update yourself on the latest scams being reported in your area to arm yourself against potential threats.

In conclusion, the phone number 0428 332 362 is clearly a tool being used by scammers posing as legitimate NBN representatives. Always remain vigilant and sceptical when dealing with unsolicited calls, and leverage services like Reverse Phone Lookup Australia to identify and assess unfamiliar numbers.