Community reports for 0428 273 713 (0428273713): One contributor reports OTP verification scam attempt; another flags aggressive debt collector impersonation calls from multiple numbers.
OTP Verification Scam Reports for 0428 273 713
One contributor has reported a suspicious call from 0428 273 713 (also written as 0428273713) attempting OTP (one-time password) verification fraud. The caller asked the contributor to confirm their date of birth but got the details wrong, a red flag indicating the caller was likely attempting identity verification to compromise the contributor's account or financial services.
This OTP verification tactic is commonly used by scammers to gain unauthorised access to online banking, payment apps, or other sensitive accounts. The fact that the caller on 0428273713 got basic personal details incorrect suggests they were working from incomplete or outdated stolen data.
Additional Reports and Debt Collector Impersonation
A separate contributor reported receiving a voicemail from 0428 273 713 claiming to be from "Francom" or a similar debt collection agency. The caller did not clearly identify which organisation they represented, and the contributor noted that calls from 0428273713 came from multiple different mobile numbers, a common tactic used by illegitimate debt collectors or scammers seeking to evade blocking attempts.
The vague identification combined with calls from varying numbers suggests potential impersonation of legitimate debt collection services. Genuine debt collectors are required to clearly identify themselves and their organisation, which this caller failed to do.
What Callers from 0428 273 713 Are Attempting
Based on the community reports, callers from 0428 273 713 are using two distinct approaches:
- OTP verification scam: asking for personal identification details (date of birth) to attempt account compromise
- Debt collection impersonation: claiming affiliation with collection agencies without clear identification, using multiple numbers to avoid blocking
Both tactics indicate attempted fraud. The OTP verification call specifically targets financial accounts, while the debt collector impersonation creates false urgency and fear of legal action.
Report Patterns and Timing
Two contributors have flagged 0428 273 713, with reports spanning from March to April 2026. One report came through a voicemail message, while the other was from a call the contributor answered. The use of multiple mobile numbers (mentioned in the debt collector report) suggests either rotating SIM cards or spoofing technology to obscure the source and make blocking more difficult for recipients.
What to Do If You Receive a Call from 0428 273 713
If 0428 273 713 calls you:
- Do not: confirm personal details like date of birth, provide OTP codes, or discuss financial information
- Do not: assume the caller is a legitimate debt collector simply because they claim to represent one
- Do: hang up immediately if the caller cannot clearly identify themselves and their organisation
- Do: contact your bank or service provider directly (using the official number on your statement) if you're concerned about account security
- Do: block 0428273713 and any other numbers claiming to be from the same organisation
- Do: note the exact time, claimed organisation name, and any other details for your records
What to Do If You Receive an SMS from 0428 273 713
If you receive an SMS from 0428 273 713:
- Do not: click any links or reply to the message
- Do not: provide personal information or passwords
- Do: forward the SMS to 0429 999 888 (ACMA's spam reporting service)
- Do: block the number immediately
- Do: delete the message
How to Report 0428 273 713
If you've received calls or messages from 0428 273 713, you can report your experience to Australian authorities:
- Scamwatch: scamwatch.gov.au - report the scam attempt with details of what the caller claimed
- ACMA (Australian Communications and Media Authority): acma.gov.au - report unwanted calls and SMS messages
- ReportCyber: cyber.gov.au - if the call targeted your financial accounts or online security
- Reverse AU: contribute your report to help other Australians identify 0428273713
Reporting to multiple channels helps authorities track patterns across different phone numbers and better understand scam tactics targeting Australian consumers.
Had a call or text from 0428 273 713? Tell others what happened.
SUBMIT A REPORTReport Ratings
Community Reports
Asked me to confirm my date of birth but got it wrong
Got a voicemail from Francom or some other dodgy debt collector, calling from multiple mobile numbers, didn't say where they were from
Had a call or text from 0428 273 713? Tell others what happened.
SUBMIT A REPORTFrequently Asked Questions
What is an OTP verification scam, and why would a caller from 0428 273 713 ask for my date of birth?
An OTP (one-time password) verification scam involves a caller attempting to gain access to your online accounts by tricking you into confirming personal details or providing verification codes. The contributor who received a call from 0428 273 713 (0428273713) reported that the caller asked for their date of birth but got it wrong, suggesting the scammer was working from incomplete stolen data. Never confirm personal details with callers claiming to be from banks or services, as legitimate organisations will not ask for verification this way.
Why would 0428 273 713 call from multiple different numbers?
Using multiple numbers is a common tactic to evade blocking and tracing. One contributor reported receiving voicemail messages from 0428273713 claiming to be from a debt collection agency, with calls coming from several different mobile numbers. This rotation makes it harder for targets to block the caller permanently and suggests organised fraud rather than a legitimate business, which would use consistent contact numbers.
How can I tell if a debt collector calling from 0428 273 713 is legitimate?
Legitimate debt collectors are legally required to clearly identify themselves, their company, and the debt they're claiming. A contributor reported a voicemail from 0428 273 713 where the caller was vague about which organisation they represented, did not provide clear contact details, and called from multiple numbers. If any caller cannot give you a specific company name, ABN, and office contact number, hang up and call the creditor directly using the number on your official invoice or statement.
Should I call back 0428273713 if I miss a call from this number?
No. Do not call back 0428273713 or any unknown number that claims to be from a financial institution or debt collector. Calling back confirms your number is active and may escalate contact attempts. If you're concerned about a debt or account issue, independently verify it by contacting your bank, service provider, or the creditor using official contact details from your statement or their official website, not by returning a call to an unknown number.
What should I do if I've already given personal information to a caller from 0428 273 713?
If you've shared personal details like your date of birth or banking information with a caller from 0428 273 713 (0428273713), contact your bank and any relevant financial service providers immediately to alert them of potential fraud. Ask them to review recent account activity, consider temporarily freezing accounts, and monitor for unauthorised transactions. Also report the incident to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) so authorities can track this number's activity.
Why do scammers use Telstra mobile numbers like 0428 273 713?
Scammers use legitimate-looking mobile numbers (like Telstra numbers such as 0428273713) to appear credible and to blend in with regular business calls. Using a real mobile network makes the number seem more trustworthy than an obviously spoofed or VoIP number. Telstra and other providers have processes to deal with fraud, but scammers continuously obtain new numbers to stay ahead of blocking efforts. Always verify a caller's identity independently rather than trusting the phone number itself.