- Scam
- Suspicious
- Spam
- Uncertain
04 2825 5768 (0428255768): 18 reports of fake MMS delivery failure texts impersonating Telstra, with phishing links targeting users after sending messages.
MMS Delivery Scam Reports for 04 2825 5768
Multiple contributors have reported a coordinated scam targeting mobile users via 04 2825 5768 (also written as 0428255768). The pattern involves fake SMS messages claiming MMS delivery failures due to insufficient credit, sent immediately after contributors attempt to send their own MMS messages. Eighteen reports spanning from 2023 to early 2026 indicate this is a sophisticated impersonation scam exploiting Telstra's messaging infrastructure.
The scam appears to exploit timing - contributors receive fraudulent messages moments after sending legitimate MMS to contacts, creating false urgency and legitimacy. Several contributors have confirmed with Telstra that these messages are not genuine, and Telstra has advised blocking and reporting the number.
How the Scam Works
Contributors receiving messages from 0428255768 report receiving SMS stating: "Hi, your MMS message could not be delivered to one or more recipients because you have run out of credit." This message is particularly deceptive because it arrives immediately after the user sends their own MMS, creating the impression it is a legitimate service notification.
The critical red flag is that many contributors report having unlimited MMS plans, or receiving these messages on WiFi connections where they would not incur credit charges. One contributor specifically noted they were on unlimited MMS with Telstra and confirmed the message was fraudulent after contacting Telstra directly.
Reports from 04 2825 5768 include embedded phishing links within the fake delivery failure SMS. Contributors describe receiving clickable links in messages from this number, designed to trick users into providing account credentials or payment details. Several reports mention the caller already knew details about the recipient's recent MMS activity, suggesting possible interception of messaging data or compromised gateway access.
Caller Knowledge and Targeting
A distinguishing feature of reports about 0428255768 is the apparent knowledge of recent user activity. One contributor questioned whether the timing of messages from 04 2825 5768 could indicate a compromised Telstra Wholesale gateway, noting they use a provider upstream to Telstra Wholesale and receive these identical scam SMS. Another contributor speculated this could be the work of a former Telstra employee with knowledge of network systems, given the sophisticated timing and message authenticity.
The scam targets users actively sending MMS, suggesting either real-time monitoring of message attempts or access to messaging gateway logs. This level of sophistication distinguishes 0428255768 from generic spam operations.
Report Patterns and Timing
Community reports about 04 2825 5768 span multiple years, with concentrated activity in late 2023 and early 2024, then recurring in 2025-2026. The majority of reports describe SMS channel delivery, with some contributors reporting MMS attachments containing video links. One contributor received multiple texts from this number in March and April across consecutive months, indicating sustained campaign activity rather than isolated incidents.
The timing patterns are remarkably consistent: contributors report receiving messages from 0428255768 within minutes to hours of sending their own MMS to contacts. This real-time response capability suggests either active monitoring or automated interception of legitimate MMS traffic.
What to Do If You Receive a Message from 04 2825 5768
If 0428255768 sends you an SMS about MMS delivery failure:
- Do not: Click any links in the message, reply to the SMS, or provide any personal information
- Do not: Trust the message even if it appears shortly after you send an MMS - legitimate Telstra notifications do not come from this number
- Do: Block 04 2825 5768 immediately in your phone settings
- Do: Delete the message without opening any attachments or links
- Do: Contact your mobile provider directly (not using details from the SMS) to verify your account status and MMS plan
- Do: Report the message to your provider and relevant authorities
If you have an unlimited MMS plan and receive a message from 04 2825 5768 claiming insufficient credit, this is a confirmed scam. Do not engage with the sender.
How to Report 04 2825 5768
Report this number through these Australian resources:
- ACMA (Australian Communications and Media Authority): Report to acma.gov.au - Include the full SMS text and timestamp from 0428255768
- Scamwatch: Report to scamwatch.gov.au with details of the fake MMS delivery message
- Your mobile provider: Contact Telstra or your upstream provider directly with the full message from 04 2825 5768 - contributors confirm Telstra takes these reports seriously
- Spam SMS reporting: Forward the message to 0429 999 888 (ACMA's SMS spam reporting service)
- Reverseau: Add your report to help contributors identify this number
When reporting, include the exact message text, timestamp, and any links or attachments you received from 0428255768. This helps authorities track the scope of the scam campaign.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Scamming arseholes.
Block straight away.
Multiple texts about MMS couldn't be delivered due to no credit, got messages in March and April
Got strange SMS with short video to one of my contacts, then message saying MMS couldn't send due to no credit. was on WiFi so didn't make sense, blocked and deleted
Could it be that Telstra Wholesale gateway has been hacked?
I'm with a provider that uses Telstra Wholesale as the upstream provider, and I get this same SMS when I send MMS to my contacts:
"Hi, your MMS message could not be delivered to one or more recipients because you have run out of credit."
My plan has unlimited MMS per month so this looks like a Wholesale Gateway hijack???
Suspected to be ex-Telstra employee because they know how system operates
Got a call, unsure what it was about
SMS saying MMS couldn't be delivered due to no credit, seems dodgy
I got this message after sending a MMS: "Hi, your MMS message could not be delivered to one or more recipients because you have run out of credit"
Confirmed with Telstra this is a scam.
Their advice is to block the number and report the incident.
I'd like to know is this seriously a coincidence that I got this right after sending an MMS. Otherwise how did they know!
Got text after sending MMS saying message couldn't be delivered because out of credit, confirmed with Telstra this is a scam, Telstra said to block and report
Called saying ran out of credit and MMS couldn't be sent, not a Telstra customer
Message saying out of credit and can't send SMS, on unlimited plan, suspicious about how they knew I sent message
Text saying my MMS couldn't be delivered due to insufficient credit. I have unlimited plan
Message from this number didn't seem legitimate
I got exactly the same message yesterday 27 Aug 2023 after sending some MMS.
After sending a MMS picture to a group of mates, received a text from this number “Hi, your MMS message could not be delivered to one or more recipients because you have run out of credit.”
Very annoying.
Got a message saying my MMS couldn't be delivered because I ran out of credit, but message sent fine. worried my phone got hacked
Claimed I'd run out of credit and needed to recharge, but I'd just recharged two days earlier, called back and got disconnected
couldn't call the number back even on private, but my partner who I sent MMS to could, voicemail from someone named Gavin O'Neill
Pretended to be Commonwealth Bank discussing questionable transaction, called me Karen when I said fraud
Random texts every now and then form this number.
Mostly puzzling nothing harmful.
Just ignore.
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WRITE A REVIEWFrequently Asked Questions
Why did I receive an MMS failure message from 04 2825 5768 immediately after sending an MMS?
This is a targeted scam. The fraudsters behind 0428255768 appear to have access to MMS traffic patterns or Telstra Wholesale gateway data, allowing them to send fake delivery failure notifications within minutes of your legitimate MMS. This timing makes the scam appear authentic. Multiple contributors have confirmed with Telstra that these messages are not genuine. Block 04 2825 5768 immediately and do not click any links in the message.
I'm on an unlimited MMS plan but received a message from 04 2825 5768 saying I ran out of credit. Is this real?
No. This is a confirmed scam. Legitimate Telstra notifications about MMS delivery will not claim you have insufficient credit on an unlimited plan. Contributors with verified unlimited plans have received these false messages from 0428255768, contacted Telstra, and been told to block and report the number. Do not engage with messages from 04 2825 5768 claiming credit issues.
What happens if I click a link in an SMS from 0428255768?
The links embedded in messages from 04 2825 5768 are phishing links designed to steal your personal information, banking details, or mobile account credentials. Multiple reports identify phishing links as part of this scam's tactics. If you have clicked a link from 0428255768, do not enter any information. Contact your mobile provider and bank immediately to check for unauthorised activity.
Could 04 2825 5768 indicate a hacked Telstra Wholesale gateway?
Contributors have raised this concern due to the sophisticated timing of messages from 0428255768, which appear to respond to real MMS activity. One contributor noted they use a provider upstream to Telstra Wholesale and received identical scam SMS, suggesting possible gateway-level compromise or access. Telstra should be contacted directly to report this pattern, and you should forward any messages from 04 2825 5768 to Scamwatch and ACMA with full technical details.
I received multiple texts from 04 2825 5768 over several months. Should I report each one?
Yes. If you have received repeated messages from 0428255768 across different months, report each instance to ACMA (acma.gov.au), Scamwatch (scamwatch.gov.au), and your mobile provider. Include timestamps and exact message text. Pattern reporting helps authorities understand the scale and persistence of this scam campaign. You should also block 04 2825 5768 in your phone's contact blocking settings to prevent future messages.
How did the number 0428255768 know I had just sent an MMS?
This is the key distinguishing feature of the scam using 04 2825 5768. The apparent real-time knowledge of your MMS activity suggests either direct access to messaging gateway logs, data interception, or monitoring of Telstra's systems. One contributor speculated this could involve a former Telstra employee. This level of sophistication means the scam is not random - it targets active MMS users. Report this suspicious access pattern to ACMA when you report the number.