2 SMS reports for 0428 185 789 (0428185789): fake delivery notifications and unsolicited appointment messages. Likely scam or phishing attempt.
Suspicious SMS Messages from 0428 185 789
Two contributors have reported SMS messages from 0428 185 789 (also written as 0428185789), a Telstra mobile number. The reports describe unsolicited text messages with characteristics typical of scam and phishing attempts. One contributor received a message claiming a failed delivery, while another was sent an SMS about an appointment at a hairdresser they had never visited.
The variety in message content suggests this number may be used for multiple types of SMS scams or belong to an account that has been compromised. Both reports were submitted to Reverse AU as suspicious activity warranting caution.
What SMS Messages from 0428 185 789 Claim
Community reports indicate two distinct message types from 0428185789. One contributor described receiving a fake delivery failure notification, a common tactic used to prompt recipients to click malicious links or provide personal information. The second report detailed an SMS about an appointment at a hairdresser the recipient had never patronised, suggesting either a data breach, mistaken number, or deliberate phishing attempt to confirm the phone number is active.
Both message types are designed to provoke immediate action from recipients, either by creating urgency around a supposed failed delivery or by implying the recipient has an existing appointment they should remember.
Report Timeline and Pattern
The two reports for 0428 185 789 were submitted at different times, with the delivery scam report dating to January 2024 and the hairdresser appointment message reported in March 2026. This time gap may indicate the number has been used for multiple scam campaigns over an extended period, or that it was compromised at different points. Both reports came via SMS channel, confirming this number is active for text-based scams.
What to Do If You Receive an SMS from 0428 185 789
If you receive a suspicious SMS from 0428 185 789, take these steps immediately:
- Do not: Click any links in the message, reply to the SMS, or provide any personal or financial information
- Do not: Call the number back or acknowledge receipt
- Do: Delete the message after taking screenshots for evidence
- Do: Block 0428185789 in your phone settings to prevent further contact
- Do: Report the number as spam through your phone's native spam reporting feature if available
- Do: Forward the SMS to 0429 999 888 (Australian Cybercrime Online Reporting Centre)
How to Report 0428 185 789
If you receive suspicious SMS messages from 0428 185 789 or 0428185789, report the activity through these official channels:
- Forward the SMS to the ACORN spam reporting service at 0429 999 888
- Report to Scamwatch at scamwatch.gov.au for documentation and public awareness
- Contact your mobile provider (Telstra in this case) to report the number for account compromise or misuse
- Report to ACMA (Australian Communications and Media Authority) at acma.gov.au if the messages continue after blocking
- Contribute your experience on Reverse AU to help other Australians identify this number
Had a call or text from 0428 185 789? Tell others what happened.
SUBMIT A REPORTReport Ratings
Community Reports
message about appointment at hairdresser never been to
Fake delivery fail sms.
Claimed to be an Aus post number with a sketchy link and claim of delivery issue.
Had a call or text from 0428 185 789? Tell others what happened.
SUBMIT A REPORTFrequently Asked Questions
What kind of SMS scams come from 0428 185 789?
Reports for 0428 185 789 (0428185789) describe two types: fake delivery failure notifications and unsolicited appointment reminders. The fake delivery SMS is designed to make you click a link, while the appointment message may be testing if your number is active or attempting to harvest personal information.
Should I click the link in an SMS from 0428185789?
No. Do not click any links from 0428185789 or 0428 185 789. These links typically lead to phishing pages designed to steal login credentials, banking details, or other personal information. Block the number immediately after receiving such a message.
What should I do if I already clicked a link from 0428 185 789?
If you clicked a link from 0428 185 789, monitor your accounts for suspicious activity immediately. Change passwords for any sensitive accounts (email, banking, shopping) and consider placing a fraud alert with your bank. Report the incident to Scamwatch at scamwatch.gov.au and forward the original SMS to 0429 999 888.
Is 0428185789 a real Telstra number?
0428 185 789 is registered as a Telstra mobile number, but this does not mean it is legitimate. Scammers frequently use real or spoofed mobile numbers to appear credible. The reports for this number indicate suspicious activity despite the legitimate provider allocation.
How do I report 0428 185 789 to Telstra?
Contact Telstra directly through their official website or customer service line to report 0428185789 as being used for scam or phishing SMS. Provide them with the message content and screenshots. Telstra can investigate whether the account has been compromised or is being misused.
Can I block 0428 185 789 on my phone?
Yes. Most Australian phones allow you to block numbers directly in your contacts or call/message settings. Block 0428185789 to prevent further SMS messages from reaching you. Additionally, report it as spam through your phone's spam reporting feature and forward the message to 0429 999 888 for official logging.