Community reports for 0428 177 003 (0428177003): SMS scams with callback requests to fake resolution teams and phishing attempts.
SMS Scam Reports for 0428 177 003
Two contributors have reported scam text messages from 0428 177 003 (also written as 0428177003). The messages employ multiple deception tactics including fake callback requests and phishing attempts designed to extract personal information or redirect recipients to fraudulent contact numbers.
The pattern across reports from 0428177003 suggests coordinated SMS phishing activity. One contributor received a text claiming to be from a "Resolutions Team" complete with a reference number, attempting to establish false legitimacy. Another report describes a confusing verification message with a questionable domain name, a common phishing hallmark.
What These SMS Messages Claim
Contributors who received texts from 0428 177 003 report the following deceptive tactics:
- Fake resolution team: One message directed the recipient to call 1300 961 916 on behalf of a "Resolutions Team" with a reference number, claiming urgency around an unspecified matter
- Phishing link: Another SMS attempted to trick the recipient into verifying their phone number via a suspicious domain, a common data harvesting technique
- False legitimacy: Both messages used official-sounding terminology and reference numbers to appear authentic
The contributor who received the callback request from 0428177003 noted they had no outstanding debt, making the claim immediately suspicious. This awareness prevented engagement with the scam.
Report Patterns and Tactics
Both reports about 0428 177 003 came via SMS, indicating a text-based phishing campaign. The tactics used across these messages differ slightly, suggesting either multiple scam operators using the same number or evolving attack methods on a single compromised line.
The callback request tactic is particularly dangerous because it creates a two-stage attack: the initial SMS appears to come from the mobile number 0428 177 003, but recipients are directed to call a completely different number (1300 961 916 in this case), which may belong to scammers posing as legitimate authorities.
What to Do If You Receive an SMS from 0428 177 003
If 0428177003 sends you a text message:
- Do not: Click any links, call the number provided, reply to the message, or provide any personal information
- Do: Block the number immediately, delete the message, and report it as spam to your service provider
- Do: If the message references a debt or account, independently verify by contacting the alleged organisation using an official number from their website, not one provided in the SMS
SMS phishing from 0428 177 003 often includes urgency language or threats to pressure quick response. Take time to verify any claims through official channels before acting.
How to Report 0428 177 003
If you receive scam SMS from this number, report it through these Australian resources:
- ACMA (Australian Communications and Media Authority): Report the SMS and the callback number to acma.gov.au. ACMA investigates telecom fraud and can take action against scam operators.
- Scamwatch: Document your experience at scamwatch.gov.au, where reports help identify emerging scam trends affecting Australians
- Your mobile provider: Report the number to Telstra (your provider for this mobile number) as a scam contact. They can monitor for further reports and potentially block the number network-wide
- ReportCyber: If the SMS included a phishing link, report it to cyber.gov.au to help protect other Australians from the same attack
- Reverse AU: Add your experience to this phone number's report history to help other Australians recognise the scam
Had a call or text from 0428 177 003? Tell others what happened.
SUBMIT A REPORTReport Ratings
Community Reports
Text saying to call Resolutions Team on 1300 961 916 with ref number, have no outstanding debt so won't call back
Confusing text trying to verify phone number with questionable domain name
Text with security code 1240, never signed into service needing a code, so recognized as fake scam text
Scam number.
0428177003 is from Gold Coast University Hospital reminding you of an upcoming appointment and is totally safe.
Had a call or text from 0428 177 003? Tell others what happened.
SUBMIT A REPORTFrequently Asked Questions
Why did I receive an SMS from 0428 177 003 asking me to call another number?
This is a callback scam tactic. Scammers send SMS from one number (0428 177 003 in this case) to trick you into calling a different number they control. They impersonate legitimate organisations like debt resolution teams to create false urgency. Never call numbers provided in unsolicited SMS - instead, contact the organisation directly using the number on their official website.
Is the 1300 961 916 number mentioned in reports from 0428177003 legitimate?
No. This number appears in reports about 0428 177 003 as part of a scam callback request. Legitimate debt resolution or government services will not cold-text you with reference numbers demanding immediate callbacks. If you genuinely owe a debt, contact the creditor or relevant authority directly using their official contact details, never numbers from unsolicited messages.
What should I do if I already clicked a link in an SMS from 0428 177 003?
Do not enter any personal information on the page that loads. Close the browser or app immediately, block the number 0428 177 003, and change your passwords for any accounts that may have been targeted. Monitor your bank and credit accounts for suspicious activity. Consider reporting the phishing link to ReportCyber at cyber.gov.au so authorities can take it down.
How do I know if a text from 0428177003 is trying to verify my phone number fraudulently?
Legitimate organisations rarely ask you to verify personal details via SMS links. If you receive a verification SMS from 0428 177 003 with a questionable domain name or claiming you need to confirm your identity, it is almost certainly phishing. Legitimate banks and government services use secure portals you log into yourself, not links sent via text.
Should I report 0428 177 003 to my bank or the ATO?
Report the scam SMS to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). If the message impersonated a specific bank or government agency, you can also contact them directly to report the fraud. However, your primary action should be reporting to ACMA, who coordinate responses to telecom-based scams involving numbers like 0428177003.
Can I get Telstra to block 0428 177 003 permanently?
Report the number to Telstra as a scam contact through your account or customer service. While Telstra may place temporary filters, permanently blocking a mobile number network-wide is difficult because numbers can be reassigned. Your best protection is blocking 0428 177 003 on your own device and remaining vigilant for similar SMS patterns from other numbers.