0428 150 101 (0428150101): Contributors report impersonation scams involving fake bank and workplace calls. Callers pose as Heritage Bank or hospital staff requesting personal details or callbacks.
Impersonation Scam Reports for 0428 150 101
Four contributors have reported suspicious activity from 0428 150 101 (also written as 0428150101), with three specifically involving impersonation tactics. The pattern reveals callers assuming identities of legitimate organisations - a major Australian bank, a hospital employer, and a rostering service - to manipulate recipients into providing personal information or taking harmful actions.
What distinguishes reports about 0428150101 is the specificity of the impersonation. Rather than generic financial institution scams, contributors experienced callers with seemingly detailed knowledge of their workplaces or banking relationships, creating a false sense of legitimacy.
What Callers from 0428 150 101 Claim
One contributor received a text message claiming to be from Heritage Bank stating that their account had been locked. The message included a fake phone number for the recipient to call, a classic phishing tactic designed to capture banking credentials or personal identification details.
Two separate reports from 2023 describe callers impersonating staff from Nucleus Network, a hospital rostering service. These callers mentioned specific shift opportunities and referenced a person named "Deb," creating the impression of internal knowledge. When one contributor checked with their actual workplace, no employee by that name existed in their department. When the contributor attempted to call the number back, it was switched off - a strong indicator of a fraudulent operation.
A third report involved a caller claiming to represent the contributor's hospital workplace and offering shift work that doesn't exist within their organisation's structure.
Report Patterns and Timing
The reports span across different channels and years. The most recent activity involved an SMS impersonating Heritage Bank in January 2026, while two workplace impersonation calls were reported in May 2023. A fourth report from January 2026 described a general support program signup request.
The workplace impersonation pattern is particularly concerning because callers appeared to have contextual knowledge - mentioning shift availability and specific (though fictitious) staff members. One contributor noted that when they attempted to verify the call by ringing back, the number had been deactivated, suggesting the scammers operate briefly before abandoning numbers.
What to Do If You Receive a Call from 0428 150 101
If 0428 150 101 calls you:
- Do not: Answer unexpected calls from this number, return any callback requests, or provide personal information including name, date of birth, or banking details
- Do: Let the call go to voicemail, block the number immediately in your phone settings, and independently verify any claims by contacting the organisation directly using their official published contact number
- If claiming to be your employer: Contact your actual HR or rostering department directly using internal contact details you already have - never call a number provided by the caller
- If claiming to be your bank: Hang up and call your bank's official customer service number on the back of your card or their official website
What to Do If You Receive an SMS from 0428 150 101
If 0428150101 sends you a text message:
- Do not: Click any links, reply to the message, or call any numbers included in the SMS
- Do: Delete the message, block the sender immediately, and report it as spam to your mobile provider
- For scam SMSes: Forward the message to 0429 999 888 (ACMA spam reporting) and report it to Scamwatch at scamwatch.gov.au
How to Report 0428 150 101
If you've been contacted by 0428 150 101 or 0428150101, report your experience through these Australian resources:
- Scamwatch: scamwatch.gov.au - report financial scams and impersonation attempts
- ACMA (Australian Communications and Media Authority): acma.gov.au - report spam calls and SMS messages
- Your bank or organisation: If the scammer impersonated a specific company, report the incident directly to their fraud team
- Reverse AU: Share your experience on this page to help other Australians identify this number and protect themselves
Had a call or text from 0428 150 101? Tell others what happened.
SUBMIT A REPORTReport Ratings
Community Reports
Text claiming to be Heritage Bank saying account's locked, provided fake number to call
Call asking me to sign up for some support program
Pretending to be my hospital work place offering shifts we don’t even have a deb in rostering.
Person pretended to be from Nucleus Network rostering, mentioned Deb and shift available. checked and no one by that name works there. called back and number was switched off
Text saying eftpos service down, can only accept cash, option to reply STOP
As reported on other websites this number is obviously a scam BUT worryingly it addresses recipients by correct name. Calling the number (with ID switched off!) I get a Telstra “this mobile is turned off..” message. Curious! Someone inside Telstra the culprit?
Caller knew my name. Tried calling back with ID hidden and got switched off message. Suspicious about how they got my info
Had a call or text from 0428 150 101? Tell others what happened.
SUBMIT A REPORTFrequently Asked Questions
Is 0428 150 101 actually from Heritage Bank?
No. A contributor received an SMS from 0428150101 falsely claiming to be Heritage Bank with a message about a locked account and a fake callback number. Legitimate banks will never ask you to call a number provided in an unsolicited message. Always hang up and call your bank using the official number on your card or their official website.
Why did the caller from 0428 150 101 know about my workplace and shifts?
Two contributors reported that callers from 0428150101 mentioned specific shift opportunities and referenced a staff member by name. This creates a false sense of legitimacy, but when checked, no such person or role existed. Scammers often use publicly available information from LinkedIn, job boards, or hospital websites to create believable scenarios. Never assume a caller is legitimate based on knowing workplace details.
What happened when someone tried to call back 0428 150 101?
One contributor reported that when they attempted to call back 0428150101 after a suspicious workplace impersonation call, the number was switched off. This is a major red flag indicating a scam operation. Legitimate organisations maintain active phone lines. Never call a number provided by an unsolicited caller - instead, use contact details from the organisation's official website.
How do I know if a call claiming to be my employer is real?
If 0428 150 101 or any unknown number calls offering shifts or asking for personal details, do not engage. Contact your HR, rostering, or payroll department directly using contact information you already have - not any number the caller provided. Legitimate workplace communications about shift changes come through established internal channels, not random calls from mobile numbers.
What should I do if I clicked the link in the SMS from 0428 150 101?
If you clicked a link in an SMS from 0428150101, particularly one claiming to be from Heritage Bank, you may have exposed yourself to credential theft or malware. Contact your bank immediately using the official number on your card, monitor your account for unauthorised activity, and consider changing your banking passwords from a secure device. Report the incident to your bank's fraud team and to Scamwatch at scamwatch.gov.au.
How do I block 0428 150 101 permanently?
On most Australian mobile phones, you can block 0428150101 by opening the contact, selecting the option to block or report, and confirming. You can also contact your mobile provider (in this case, Telstra) to request blocking of this number at the network level. After blocking, also report the number to ACMA at acma.gov.au and to Scamwatch at scamwatch.gov.au so other Australians are warned.