0428 089 326 (0428089326): Contributors report SMS and call scams impersonating Suncorp, requesting card confirmations and personal details with fake transaction alerts.
Suncorp Impersonation Reports for 0428 089 326
Five contributors have flagged 0428 089 326 (also written as 0428089326) for suspicious activity, with three reports specifically identifying scam attempts impersonating Suncorp financial services. The pattern involves unsolicited SMS messages and calls claiming urgent security alerts or declined transactions, requesting card number confirmation or personal information via reply.
Contributors who received messages from 0428089326 noted the scammer referenced card numbers not associated with their accounts, specific merchants like Remitly, and transaction amounts, suggesting possible data sourcing from breached customer databases. One contributor contacted Suncorp directly and confirmed the messages were fraudulent, with the bank subsequently blocking their card.
What Callers and Messages from 0428 089 326 Claim
Reports describe two distinct contact methods from 0428 089 326. In one call, the contributor reported receiving contact from someone claiming to be from an insurance company without proper identification, leaving a message about a security alert and instructing the recipient to ring back on a provided number - a common callback scam tactic.
The majority of reports involve SMS messages impersonating Suncorp. Contributors received texts claiming:
- Declined transactions on accounts they don't hold, referencing specific merchants and amounts
- Requests to confirm or respond with "Y" or "N" to validate card details
- False urgency suggesting immediate action required on financial accounts
One contributor received an SMS about a transaction on a Suncorp account they legitimately held, but the message asked for card confirmation via reply - a red flag when Suncorp would never request such information via SMS.
Report Patterns and Timing
The scam attempts span multiple years, with the earliest report from December 2023 and the most recent from April 2026, suggesting this number has been used persistently for fraud. Three of five reports came via SMS, one via answered call, and one via unverified channel.
One contributor's account was sufficiently compromised that when they contacted Suncorp directly about the fraudulent SMS from 0428089326, the bank investigated and proactively blocked their card to prevent unauthorised transactions. This suggests the scammers possessed enough personal and financial data to create convincing impersonations.
What to Do If You Receive a Call from 0428 089 326
If 0428 089 326 calls you:
- Do not: Return the call, provide any personal or financial information, or follow instructions to ring back on alternative numbers
- Do: Hang up immediately, verify the caller through official Suncorp contact details on their website or statement, and report the call to ACMA and Scamwatch
- If insurance-related: Contact your insurer directly using contact details from your policy documents, never via a number provided by an unsolicited caller
What to Do If You Receive an SMS from 0428 089 326
If 0428089326 sends you an SMS:
- Do not: Click any links, reply with "Y", "N", or any personal information, or call numbers provided in the message
- Do: Delete the message immediately, contact your bank directly using verified contact details, and report the SMS as spam
- To report: Forward the SMS to 0429 999 888 (ACMA Spam Report) and screenshot the message for your records before deleting
- If you see a card referenced: Contact your card issuer directly and request card replacement if your details appear compromised
How to Report 0428 089 326
If you receive contact from 0428 089 326, report it through these channels:
- Scamwatch: scamwatch.gov.au - Lodge a report and check for alerts about this number
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report spam calls and SMS
- Your bank or Suncorp: Contact Suncorp directly via their official phone number or website to report the fraud attempt
- Reverse AU: Add your report here to help other Australians identify 0428 089 326 and 0428089326
Had a call or text from 0428 089 326? Tell others what happened.
SUBMIT A REPORTReport Ratings
Community Reports
Text from an insurer flagging a blocked transaction on my card, called their official line and confirmed it was real
Bloke claimed to be from an insurance company but had no proper ID, left a message about a security alert and told me to ring a number
Just not buying it
Got a message about transaction on suncorp account, contacted suncorp and they investigated and blocked card, message was legitimate as i do have that account
Text from SUNCORP Alert asking to confirm transaction for card number not on my account, asked to reply Y or N
sMS claiming to be from SUNCORP about declined transaction on card ending 1477 for $659 at REMITLY, asked me to respond Y or N
SUNCORP Alert: We have declined a transaction on.
Your card ending in 7470.
For 698.07 AUD at.
FACEBK JYRKBG7FH2IE.
Was this you? Please reply Y or N.
Was Suncorp calling, spent 40 mins confirming their identity
Had a call or text from 0428 089 326? Tell others what happened.
SUBMIT A REPORTFrequently Asked Questions
Is 0428 089 326 really calling from Suncorp?
No. Contributors who received SMS from 0428 089 326 and contacted Suncorp directly confirmed the messages were fraudulent. Suncorp will never request card confirmation via SMS or ask you to reply with card details. If you receive a message claiming to be from Suncorp, contact Suncorp directly using the number on your statement or their official website - not any number provided in the message.
What should I do if I already replied to an SMS from 0428089326?
Contact your bank or card issuer immediately and report the message as fraud. If you provided card details or personal information to 0428089326, request that your card be cancelled and replaced. Monitor your account closely for unauthorised transactions. You should also lodge a report with Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au).
Why does the caller from 0428 089 326 know details about my transactions?
Contributors received messages from 0428089326 referencing specific merchants, card numbers, and transaction amounts they don't actually have accounts for. This suggests the scammers obtained customer data from a breach or third-party source. Never confirm personal details in response to unsolicited contact - instead verify independently by calling your bank directly.
What's the callback scam mentioned in reports about 0428 089 326?
One contributor received a call from 0428 089 326 claiming to be from an insurance company, mentioning a security alert, and asking them to ring back on a provided number. This is a common scam tactic - the scammer is not calling from the number they claim, and the callback number may route to a fraudulent line. Never return calls from unsolicited security alerts; always call the organisation directly using verified contact details.
Can I block 0428 089 326 on my phone?
Yes. Most Australian phones allow you to block numbers through your contacts or settings. After blocking 0428089326, you should also report it to ACMA via acma.gov.au and to Scamwatch (scamwatch.gov.au). Blocking prevents further contact but does not stop the scammers from trying other numbers, so remain cautious of similar unsolicited messages claiming to be from your bank or insurer.
Should I report 0428 089 326 to Suncorp directly?
Yes, you should report the scam to Suncorp using contact details from your account statement or their official website - not via any number in the fraudulent message. Also report to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au) so other Australians are warned about 0428089326. If you provided any financial information, Suncorp can help protect your account and investigate potential data breaches.