Community reports for 0427 920 321 (0427920321) describe impersonation scams via SMS requesting death certificates and power of attorney documents.
Impersonation and Personal Information Scam Reports for 0427 920 321
Two contributors have flagged the mobile number 0427 920 321 (also written as 0427920321) for suspicious activity. The most concerning report involves an SMS-based impersonation scam targeting a bereaved family member. A contributor reported that someone using 0427920321 contacted them claiming to represent an organisation, then asked to speak with their deceased son. When the contributor explained their son had passed away, the caller pivoted to requesting sensitive documents: a copy of the death certificate and power of attorney documentation.
This type of impersonation attack exploits grief and confusion to extract personal documents that could be used for identity fraud or financial exploitation. The fact that the caller already knew the contributor's family situation suggests possible access to obituary information or data breaches.
What Callers from 0427 920 321 Say
According to the report, the caller initially claimed to need to speak with a specific family member by name, suggesting they had prior information about the household. When told the person had deceased, rather than ending the call, the scammer shifted tactics and demanded copies of legal documents - specifically a death certificate and power of attorney papers.
The timing of contact is also suspicious. The contributor received SMS messages from 0427 920 321 at 5 am, a time when legitimate organisations rarely initiate contact. This off-hours messaging pattern is consistent with scam operations that test phone numbers or target vulnerable people when they may be confused or less cautious.
Report Patterns and Timing
One report mentions receiving SMS messages from 0427920321 at 5 am, indicating the scammer may be operating outside standard business hours to catch people off-guard. The second report is a missed call with no additional context, so it remains unclear if this represents a separate scam attempt or an unrelated contact.
The number is registered as a Telstra mobile, which adds credibility to the scammer's approach but does not indicate legitimacy - mobile numbers can be spoofed or compromised.
What to Do If You Receive a Call from 0427 920 321
If 0427 920 321 calls you:
- Do not: Provide any personal information, confirm family details, or discuss deceased relatives
- Do not: Send copies of death certificates, power of attorney documents, wills, or any legal papers
- Do not: Return the call or engage further if you've already declined
- Do: Hang up immediately and block the number
- Do: If a legitimate organisation needs legal documents, contact them directly using a phone number from their official website, never using contact details provided by the caller
What to Do If You Receive an SMS from 0427 920 321
If you receive SMS messages from 0427920321:
- Do not: Click any links in the message
- Do not: Reply to the SMS or acknowledge the message
- Do not: Call back the number
- Do: Forward the SMS to 0429 999 888 (Australian spam reporting number) and include the sender's number
- Do: Block 0427 920 321 on your phone immediately
- Do: Delete the message after reporting
How to Report 0427 920 321
If you receive contact from 0427920321, report it to Australian authorities:
- Scamwatch (scamwatch.gov.au) - Report the impersonation and document request scam
- ACMA (acma.gov.au) - Australian Communications and Media Authority handles SMS spam and phone fraud complaints
- ReportCyber (cyber.gov.au) - If personal data has been compromised or you believe identity fraud is occurring
- Reverse AU - Add your own report about 0427 920 321 to help other Australians identify this number
Had a call or text from 0427 920 321? Tell others what happened.
SUBMIT A REPORTReport Ratings
Community Reports
No caller ID, then got a text about contacting a company and ringing an office with a reference number
Text asking me to pass a message to someone about a business matter, came from a recovery and investigations mob
Contacted wanting to speak to my dead son, when I told them he passed they asked for a copy of death certificate and power of attorney, got texts at 5 am
This number rang me too but I've got no idea who it is
Had a call or text from 0427 920 321? Tell others what happened.
SUBMIT A REPORTFrequently Asked Questions
Why is 0427 920 321 asking for death certificates and power of attorney documents?
This is a scam tactic. Legitimate organisations do not request such sensitive documents via unsolicited calls or SMS from 0427920321. Death certificates and power of attorney papers can be used for identity fraud, unauthorised access to bank accounts, or sale of property. Scammers exploit grief to lower a person's guard and pressure them into providing documents quickly.
How did the caller from 0427 920 321 know about my deceased family member?
The caller may have obtained this information from publicly available sources like obituaries, funeral service websites, or social media. Alternatively, they may have purchased compromised personal data from a data breach. The fact that 0427920321 knew your family member's name and relationship to you suggests pre-research before the call, not a random coincidence.
Is 0427 920 321 really a Telstra number?
The number 0427920321 is registered as a Telstra mobile, but this does not mean the person using it is legitimate or that the number hasn't been compromised. Scammers can spoof phone numbers, use stolen SIM cards, or access accounts illegally. A Telstra registration does not guarantee safety - always verify through official channels before sharing information.
Why did I receive an SMS from 0427 920 321 at 5 am?
Legitimate businesses rarely contact customers at 5 am via SMS. Scam operations often send messages during off-hours to catch people when they're drowsy or confused, hoping they'll respond without thinking. The early morning timing of contact from 0427920321 is a red flag and suggests the sender is deliberately targeting vulnerable moments.
What should I do if I already shared information with 0427 920 321?
If you've provided personal documents to 0427920321, take immediate action: contact your bank and superannuation provider to alert them of potential fraud, monitor your credit file through Equifax or other credit agencies, and report the incident to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). Consider placing a fraud alert on your credit file and registering with the IDCare helpline for ongoing support.
How can I block 0427 920 321 on my phone?
Most phones allow you to block numbers directly: on iPhone, go to Contacts or Recent calls, select 0427920321, and tap Block. On Android, open the Phone app, find 0427 920 321 in your call log, and select Block. You can also contact your provider (Telstra in this case) to request blocking at the network level, which prevents calls from 0427920321 reaching you even if you change phones.