0425 555 104: Scam Robocall Warning

• Scam

0425 555 104 is reported as a scam number promoting Telstra service disconnections. Learn how to handle suspicious calls and protect yourself from scams.

Identifying the Scam Behind 0425 555 104

In the world of telemarketing and prank calls, it’s essential to keep yourself informed about suspicious numbers. One such number that has raised alarm bells is 0425 555 104 / 0425555104, which users have identified as a robocall scam related to Telstra service disconnections.

Understanding the Scam

On 22 May 2023, a user reported receiving a voicemail from this number that purported to alert them about their Telstra service being disconnected. The message, delivered through a robotic voice, prompted recipients to press “1” for English and “2” for Mandarin, a tactic that often leads individuals to unwanted interactions or scams. This method is a classic example of what is known as a 'disconnection threat scam,' where victims are misled into believing urgent action is required to avoid service interruptions.

Why It's Classified as a Scam

This call is classified as a scam for several reasons:

• Robocall Nature: The use of automated calls often indicates that the number is not legitimate and is used for unsolicited sales or scams.
• Threatening Language: Scammers typically employ tactics that incite fear, such as threatening to disconnect services, to compel the recipient to act without thinking.
• Lack of Information: Legitimate telecommunication companies, like Telstra, do not operate through robocalls for critical customer notifications. Genuine communications are typically conducted via written notices or through verified channels.

How to Handle Calls from 0425 555 104

If you receive a call or voicemail from this number, it’s advisable to:

• Do not engage or provide any personal information.
• Hang up immediately and do not press any numbers, as this may lead you into further automated messages or scams.
• Report the number to the Australian Communications and Media Authority (ACMA) or use a service like Reverseau for a reverse phone lookup in Australia to investigate further.

Staying vigilant and informed is crucial in today’s landscape of phone scams. If you're unsure who called you, utilise services like Reverseau to find out more about the caller’s identity, ensuring you remain protected from potential scams. Remember, if it sounds too threatening or too good to be true, it probably is.