0422 231 715 - 0422231715: HotDoc Phishing SMS Scam

• Scam

SMS scam alert: 0422 231 715 (0422231715) impersonates HotDoc with fake medical refund claims and unsafe phishing links requesting personal information.

HotDoc Phishing SMS Scam on 0422 231 715

A contributor received a suspicious SMS from 0422 231 715 (also written as 0422231715) impersonating HotDoc, Australia's medical practice management platform. The message falsely claimed a medical claim refund was available and included a link that appeared unsafe. The scammer's goal was to extract personal information through the phishing link embedded in the SMS.

This type of attack targets Australians familiar with HotDoc services, leveraging trust in the legitimate platform to lower recipients' guard. The Optus mobile number 0422231715 was used to send the deceptive SMS, making it appear to come from a standard Australian mobile rather than an automated system.

What the SMS from 0422 231 715 Contained

According to the report, the SMS claimed a medical refund was available and directed the recipient to click a link. The contributor noted the link appeared suspicious and unsafe, indicating poor URL disguising or obvious redirect tactics. The message did not include legitimate sender verification such as an official HotDoc domain reference or claim number.

Scammers using 0422231715 rely on urgency and financial incentive (the prospect of a refund) to bypass caution. The phishing link was designed to harvest personal details, likely banking information, Medicare details, or health ID credentials that could enable identity theft or fraudulent claims.

Report Details and Timing

The SMS was received on 13 January 2026 in the morning. One contributor identified and reported this attempt from 0422 231 715, suggesting the campaign may be recent or still active. The use of a standard Optus mobile number makes the scam harder to identify as originating from an automated or spoofed source, increasing the likelihood that recipients might click the link.

What to Do If You Receive an SMS from 0422 231 715

If 0422231715 sends you an SMS claiming a medical refund or other financial benefit:

• Do not: Click any links in the message, reply to the SMS, or provide any personal information including name, date of birth, Medicare number, or banking details
• Do: Delete the message immediately and block the number 0422 231 715 on your phone
• Do: Verify directly with HotDoc by visiting hotdoc.com.au in your browser (not via any link in the SMS) or calling their support line to confirm whether a refund claim exists under your name
• Do: If you have already clicked the link or entered information, contact your bank and Medicare immediately to flag potential fraud

How to Report 0422 231 715

Report this phishing SMS to Australian authorities using these official channels:

• Forward the SMS to the ACMA (Australian Communications and Media Authority) by texting the message to 0429 999 888. Include the sender number 0422 231 715 in your report
• Report the scam to Scamwatch at scamwatch.gov.au, selecting SMS phishing as the scam type
• File a report with the ACCC's ReportCyber service at cyber.gov.au, particularly if the link led to credential harvesting
• Block 0422231715 on your phone and mark it as spam in your messaging app
• If the phishing link captured any of your information, report the incident to your financial institution and request fraud monitoring on your accounts
• Report the scam to Reverseau by sharing details of the SMS and the number 0422 231 715 so other contributors can be warned

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