- Scam
One contributor reported an SMS from 04 2169 9383 (0421699383) impersonating MyGov. Avoid clicking links in unsolicited messages claiming to be from government services.
MyGov Impersonation SMS from 04 2169 9383
A contributor has reported receiving an SMS message from 04 2169 9383 (also written as 0421699383) claiming to be from MyGov. The message raised immediate suspicion as a potential scam attempt. This type of impersonation - where scammers pose as legitimate government services - is a common tactic to trick recipients into clicking malicious links or revealing personal information.
The contributor's instinct to identify 0421699383 as suspicious is the correct response. MyGov is a critical government service used for tax returns, Centrelink payments, and other Services Australia interactions. Scammers exploit the legitimacy of this service to appear credible.
What the SMS from 04 2169 9383 Likely Contained
While the contributor didn't specify the exact message content, MyGov impersonation SMS scams typically include:
- Urgent claims about account suspension or security issues
- Requests to verify identity or update payment information
- Links to fake MyGov login pages designed to steal credentials
- Threats of service interruption or benefit cancellation
The fact that the contributor immediately recognised 04 2169 9383 as a scam attempt demonstrates awareness of this common impersonation technique.
How to Identify MyGov Impersonation Messages
SMS messages from 04 2169 9383 claiming to be from MyGov have several telltale signs:
- Do: Know that MyGov will never ask you to click a link in an unsolicited SMS
- Do: Log into MyGov directly through your browser (mygov.au) if you suspect a message is legitimate
- Do: Remember that MyGov communications are primarily through your registered email or the MyGov app
- Do NOT: Click any links in SMS messages claiming to be from MyGov
- Do NOT: Reply to the message or provide any personal information
- Do NOT: Call any number provided in the SMS
What to Do If You Receive an SMS from 04 2169 9383
If you receive an SMS from 0421699383 claiming to be from MyGov:
- Do not: Click any links in the message
- Do not: Reply to the message
- Do not: Call any phone numbers mentioned in the message
- Do: Block the number 04 2169 9383 immediately on your phone
- Do: Delete the message
- Do: Report the SMS as spam to your mobile provider (Optus in this case)
How to Report 04 2169 9383
Report this impersonation SMS through these channels:
- ACMA (Australian Communications and Media Authority): Report the number 0421699383 at acma.gov.au. ACMA investigates illegal phone and SMS activity including impersonation scams.
- Scamwatch: Report the MyGov impersonation attempt at scamwatch.gov.au. Scamwatch tracks impersonation scams targeting Australian government services and provides public warnings.
- ReportCyber: If the SMS contained a suspicious link, report it at cyber.gov.au to help protect other Australians from the same scam.
- Your mobile provider (Optus): Report the SMS as spam or scam through your Optus account or by contacting customer service. Mobile providers can take action against numbers used for fraudulent activity.
- Reverseau: Contribute your experience with 04 2169 9383 to help other Australians identify this impersonation scam.
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What Our Users Reviewed
Message claiming to be from MyGov, smells like a scam
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WRITE A REVIEWFrequently Asked Questions
Is 04 2169 9383 actually from MyGov?
No. MyGov will never contact you via unsolicited SMS asking you to click links or verify information. If you receive an SMS from 04 2169 9383 claiming to be from MyGov, it is a scam. The legitimate way to access MyGov is by visiting mygov.au directly in your browser or using the official MyGov app.
What should I do if I clicked the link in the SMS from 0421699383?
If you clicked a link in an SMS from 0421699383 purporting to be from MyGov, monitor your accounts closely. Change your password immediately if you entered credentials on a fake login page. Contact Services Australia directly (not through any number in the SMS) if you believe your MyGov account may be compromised. Report the scam to Scamwatch at scamwatch.gov.au.
How do I block 04 2169 9383 on my phone?
Most Optus mobile phones allow you to block numbers directly. Open the message from 04 2169 9383, select the block or spam option, and confirm. You can also check your Optus settings for spam filtering features. Once blocked, you won't receive further messages or calls from 0421699383.
Why do scammers impersonate MyGov?
MyGov is trusted by millions of Australians for tax, welfare, and government services. Scammers impersonate 04 2169 9383 to exploit this trust and trick recipients into clicking links or providing credentials. MyGov impersonation SMS scams are consistently reported to Scamwatch and ACMA as a high-risk threat.
Should I report 0421699383 to Optus?
Yes. Report the SMS from 0421699383 as spam or scam through your Optus account settings or by contacting Optus customer service. Reporting helps Optus and ACMA investigate and take action against numbers used for impersonation scams affecting multiple customers.
Can I forward the SMS from 04 2169 9383 to authorities?
Yes. You can forward SMS scams to ACMA for investigation. However, first report it through official channels: Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), or ReportCyber (cyber.gov.au). Include details about the message and when you received it from 04 2169 9383 to help authorities track the scam.